Job Information
iQuasar, LLC IT Manager in Kent, Washington
The IT Manager is responsible for overseeing and managing the organization's information technology systems and services. This role involves leading a team of IT professionals, ensuring the security and functionality of IT systems, and collaborating with other departments to meet technology needs. The IT Manager plays a key role in implementing and maintaining technology infrastructure, managing IT projects, and staying abreast of industry trends.
Responsibilities:
Team Leadership:
- Supervise and lead the IT team, fostering a collaborative and high-performing work environment.
- Provide mentorship, guidance, and training to team members.
Infrastructure Management:
- Oversee the implementation and maintenance of IT infrastructure, including hardware, software, and networks.
- Ensure the reliability, availability, and scalability of IT systems.
Security and Compliance:
- Develop and enforce security policies and procedures to protect IT systems and data.
- Ensure compliance with relevant regulations and industry standards.
Collaboration:
- Collaborate with various departments to understand their technology requirements.
- Communicate IT strategies, projects, and updates to stakeholders.
Project Management:
- Plan, execute, and oversee IT projects to meet organizational goals.
- Manage project timelines, budgets, and resources effectively.
Technical Support:
- Provide technical support to end-users, troubleshooting issues, and ensuring prompt resolutions.
- Implement and manage helpdesk systems for efficient problem resolution.
Budget Management:
- Develop and manage IT budgets, ensuring cost-effectiveness and optimal resource utilization.
- Provide financial reports and justifications for IT expenditures.
Innovation and Trends:
- Stay informed about industry trends and emerging technologies.
- Recommend and implement innovative solutions to enhance organizational efficiency.
Vendor Management:
- Collaborate with vendors to procure hardware, software, and services.
- Evaluate vendor performance and negotiate contracts for cost-effectiveness.
Documentation:
- Maintain comprehensive documentation for IT systems, processes, and configurations.
- Ensure documentation is up-to-date and accessible to relevant team members.
Training and Development:
- Identify skill gaps within the team and arrange training programs.
- Encourage continuous learning and professional development for IT staff.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in IT management roles.
- Strong leadership, communication, and problem-solving skills.
- In-depth knowledge of IT systems, infrastructure, and security.