Job Information
City Wide Facility Solutions Account Compliance Manager in Kent, Washington
Welcome to City Wide Facility Solutions! We’re excited to invite a passionate and dedicated Account Compliance Manager to join our vibrant team. As a key player in ensuring our clients receive top-notch service, your role will help us maintain exceptional standards across various facilities, including industrial, office, medical, and more.
In this friendly and supportive environment, you’ll develop wonderful relationships with our Independent Contractors (IC) and work collaboratively to solve any challenges that arise. Every day is an opportunity to showcase your organizational skills and attention to detail, ultimately enhancing client satisfaction and ensuring smooth operations!
What You’ll Be Doing:
Building strong, collaborative relationships with Independent Contractors to align priorities and find solutions.
Overseeing the scope of work and implementing quality assurance to keep our clients happy and engaged.
Staying in touch with the Facility Solutions Manager to promptly address any issues through daily updates.
Making insightful recommendations regarding IC assignments and managing operations to meet our service agreements.
Handling inspections, customer complaints, and special requests with a smile.
Following City Wide’s operational policies to maintain our high standards.
Ensuring compliance with client policies and proper use of cleaning tools and equipment.
Our team thrives on collaboration, and we can’t wait for you to join us in creating great environments for our clients!
Requirements
What We’re Looking For:
At least three years of management experience in the commercial janitorial services industry.
A friendly demeanor with excellent communication and interpersonal skills.
A knack for planning, organization, and keen attention to detail.
A proactive mindset that embraces innovation and continuous improvement.
If this sounds like you, we’d love to hear from you!
Benefits
401k
Mileage Reimbursement
Dental, medical, and vision benefits
Life insurance policy
8 Paid Holidays + PTO
Company Cell Phone
Company IPad
Company Laptop