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Automation and Control Strategies (ACS Pro Staffing) Cyber Technical Support Specialist in Kennewick, Washington

Location: Kennewick-Pasco-Richland, Washington Type: Contract Job #7302 Salary: $16.30 Per Hour Overview: ACS Professional Staffing is looking for an employee to work on-site with our client. The Cyber Technical Support Specialist I position is responsible for supporting IS analysts in applications and operations, and software management, installation, and inventory. This full-time position is located in Richland, WA. Pay range: $16.30 - $33.10 Benefits: Sick Leave: 1 hour of paid sick leave for every 40 hours worked (sick leave can be used after 90 days of employment) EAP: Employee Assistance Program Benefit Options: Medical, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, 401k (eligible after 1 year and 1,000 hours worked - employer match up to 4%) Other benefits include the following: Calm App, Access Perks, Brio Health Responsibilities: Install, maintain, and provide software support. Provide technical system support. Assist users with available applications and programs. Assist IS analysts in system management. Provide advanced technical assistance in resolving IT-related problems involving hardware, software, and system compatibility conflicts and malfunctions, application operations, connectivity, network, and security issues. Provides quality input and documentation reviews created by cross-discipline work groups in compliance with the overall Information Services program requirements and regulations. Effective personal interaction with many groups and individuals utilizing strong communication skills is a very important aspect of this accountability. Attend meetings and trainings. Requirements: An AA degree in a computer-related field. OR unrelated AA plus one year of experience. OR in lieu of a degree, a High School diploma plus three years of experience. Experience needs to be directly related to Information Systems/Help Desk. High school diploma or GED required. General technical understanding of client/server infrastructure, computer/help desk support, and/or local area network and desktop computer architectures. Work sponsorship is not available at this time. Third-party candidates will not be considered for this position. Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship. ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested. If you have any questions about the job posting, please contact If you have any questions about our Reasonable Accommodation Policy, please feel free to email

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