Army Installation Management Command Public Safety Dispatcher in Joint Base Lewis-McChord, Washington
About the Position: This position will work as a Public Safety Dispatcher in the Directorate of Emergency Services Communications Branch.
Maintains an accurate status of all emergency response equipment and personnel to assure prompt and accurate response.
Provides Advanced Emergency Medical Dispatch Life Support care through pre-arrival instructions to callers.
Responsible for the receipt and effective evaluation of 911 emergency calls.
Responsible for caller interrogation to determine the problem and the nature of the call.
Provide emergency medical dispatching (EMD) assistance to callers with medical emergencies using the local authority's emergency medical dispatch system.
Must monitor status and availability of police, fire and medical field units to assure an appropriate response is made.
Refers non-emergent callers to appropriate civilian and governmental agencies.
Maintain reports and retrieve needed statistical information using the local authority's fire incident reporting system(s).
Conditions of Employment
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Permanent Department of Defense (DOD) Civilian Employee (non-Army)Interagency Career Transition Assistance PlanMilitary Spouses, under Executive Order (E.O.) 13473Modification of Term AppointmentsPriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Recruitment Appointment (VRA)
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes providing emergency requests/dispatch for police officers, fire and medical services to the public by answering emergency 911 calls; responding with appropriate personnel and medical equipment; providing Emergency Medical dispatch life support care through pre-arrival instructions to callers. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). You will be evaluated on the basis of your level of competency in the following areas:
Customer ServiceInterpersonal SkillsManages and Organizes InformationTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06). This is a Term position NOT TO EXCEED (NTE) 2 years and may be extended up to a total of six years. This is an obligated position. Occupancy of this position is limited to the return of a former incumbent with statutory reemployment rights under 10 U.S.C. 1586. An obligated position is one to which an employee has statutory restoration rights or entitlement based on active military service, recovery from a compensable injury, or return rights based on an overseas tour. You will be asked to sign an agreement acknowledging that you are aware of the obligation and willing to be displaced under reduction in force procedures upon the return of the former incumbent. This position may be filled as a Temporary Promotion or a Temporary Reassignment and may be extended for current Department of Army employees NTE 6 Years. At the end of the TERM appointment, you will return to your permanent position of record, or to a different position of equivalent grade and pay. If the selectee is not a current permanent Army employee. Term appointments may be extended up to a maximum of 8 years. This position may be made permanent without further competition contingent upon verification of the incumbent's non-competitive eligibility (must be a 30% veteran, VRA, reinstatement eligible, etc., under competitive service).
Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year Term trial/probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Career Program (CP) 24 - Transportation and Distribution Management position. You may claim military spouse preference (MSP). If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration. Salary includes applicable locality pay or Local Market Supplement. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.