Job Information
U.S. Army Sustainment Command Lead Transportation Assistant (Counselor) in Joint Base Lewis-McChord, Washington
Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: This position is located in U.S. ARMY SUSTAINMENT COMMAND 404TH ARMY FIELD SUPPORT BRIGADE JBLM, WA Responsibilities Serve as leader of transportation assistants engaged in personal property and passenger travel functions. Provide reference materials and supplies, on-the-job training and answers employee’s questions. Reconcile a Central Billing Account. Resolve complaints from employees; refers group grievances and unresolved complaints to supervisor. Provide advice and information to service personnel, DOD civilian personnel and family members regarding weight authorizations, unaccompanied baggage allowances, shipping POV, mobile homes, weapons and special items requiring insurance coverage. Conduct briefings for service members on matters concerning travel authorizations and personal properties within the continental United States (CONUS) and overseas. Compile and maintain information for reports to monitor/manage travel and personal property performance trends. Review applications and completes passport applications for Department of Defense (DoD) sponsored overseas travel departing the service area. Compose correspondence for routine administrative transactions. Ensure all correspondence prepared for release is grammatically correct, punctuation and spelling are accurate, and that formats are consistent with command policy. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience equivalent to the GS-7 grade level in the federal service which includes 1) Providing counseling and assistance on transportation services such as (property shipments, travel) to DoD personnel and their families 2) Arranging travel, 3) Reviewing and completing Passport applications and 4) Reviewing transportation guides and regulations covering government and commercial travel. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Accountability Cost Estimation and Analysis Customer Service (Clerical/Technical) Organizational Awareness Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07). Education Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) Transportation and Distribution Management Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.