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Swedish Health Services Senior Patient Services Coordinator - Klahanie Primary Care in Issaquah, Washington


Swedish Medical Group is looking for a Senior Patient Services Coordinator (1.0 FTE, DAY SHIFT) to work in Klahanie Primary Care at Swedish Medical Group in Issaquah, WA.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.

The Senior Patient Services Coordinator is responsible for the overall coordination of superior front office assistance for patients, families, and visitors. They will serve as a mentor and resource to Patient Services Representatives by providing support, guidance and training as needed.

In this position you will:

  • Responsible for the daily operations and planning of workflow for the Patient Services Coordinator (PSC) to ensure that all team members know what their priorities are, daily

  • Assist with PSC coverage

  • Ensure that the provider pool in EPIC is completed and that patient appointments are scheduled accordingly on all providers schedule

  • Responsible for training new hires and/or cross-training PSCs

  • Assist with creating and maintaining provider templates


Required qualifications for this position include:

  • High School Diploma or GED

  • Minimum of 2 years experience

  • Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion

Preferred qualifications for this position include:

  • Previous experience in a healthcare setting

  • Electronic Medical Records (EMR) experience

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes 128 primary care and specialty care clinics.

We offer a full comprehensive range of benefits — see our website for details

Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Issaquah

Work Locations: Swedish Klahanie Primary Care (WA231) 4560 Klahanie Drive Se Suite 400 Issaquah, 98029

Req ID: 275056