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Wireless Advocates AT&T TV Sales Expert (Costco Channel) in Gig Harbor, Washington

US-WA-Gig Harbor

Headquartered in Seattle, Washington, Wireless Advocates is a leading provider of wireless products and services both online and in over 600 retail locations nationwide. Together with the top wireless carriers (Verizon, T-Mobile, AT&T, Sprint) and OEM's (Apple, Samsung, LG, Motorola), our expert team of wireless professionals are here to help people connect.

Wireless Advocates operates retail kiosks and online sales activities for our retail partners: Costco Wholesale, Army & Air Force Exchange Services (AAFES), Marine Corps Exchange (MCX), and Navy Exchange (NEX). Wireless Advocates is proud of our relationships with partners in building successful wireless operations within their stores. Our private label sales kiosks integrate effortlessly into retail environments, delivering customers a great experience.

As an AT&T TV Sales Expert, you’ll work in a Wireless Advocates-branded kiosk in our Costco channel, serving one of the nation’s leading retailers. You’ll work closely with your Kiosk Manager to deliver outstanding sales results, operational excellence and an exceptional member experience. You will utilize your sales skills to help customers select the best plan and product that will suit their needs. Each interaction allows you to build trust, educate your customer and offer a variety of options and solutions. This position requires working evenings and weekends, Thursday through Monday. You will be responsible for achieving AT&T TV monthly sales goals at your assigned location. The ability to work as a team with your kiosk associates and Costco personnel is critical for success in this role. AT&T TV Sales Experts will report to the Kiosk Manager at their location.

What We Are Looking For:

A consultative sales expert who knows how to actively listen. An individual who truly enjoys engaging with others and sharing knowledge, educating customers and driving sales by understanding their needs and offering the right solutions. Someone who is goal-driven and will strive to meet or exceed all of the role's customer service, quality of sale and performance expectations. A high level of professionalism and operational excellence is expected from this position.


-Customer Engagement

-Active Listening

-Building Trust

-Educating Others

-Integrity and Honesty


-Prior sales and retail experience preferred but not required.

-Excellent customer service skills that inspire repeat member visits.

-Exceptional communication and negotiation skills. Outstanding follow through and execution.

-High level of attention to detail.

-A team mentality, ability to work well with others.

-Able to work a flexible schedule including varied shifts that may include evenings, weekends and holidays.

-Ability to stand for extended periods of time.

-At least 18 years of age.

-Legal authorization to work in the U.S.

Wireless Advocates is an equal opportunity employer, we encourage and support diversity in the workplace.

To find out more about us, visit our website at:

Requisition ID: 2021-28915

Street: 10990 Harbor Hill Drive