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Aston Carter Fife, WA - Enrollment Agent I in Fife, Washington


Provide superior customer service to internal and external customers. Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software. Verify customer identity and scan required documents into database system. Successfully complete required biometric and data capture processes and paperwork on each customer. Track processing time for each applicant and ensure applicants are processed in appropriate order. Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards. Identify win-win opportunities to provide more products and services to customers. Please note this role is onsite and $17.65 an hour.


customer service, sales, data entry

Top Skills Details:

customer service,sales,data entry

Additional Skills & Qualifications:

Strong technical aptitude that includes the ability to work across multiple enrollment capture equipment workstations (tablet vs computer set up)

Ability to learn and adapt quickly to new technologies/operating procedures, as well as new service offerings and evolving work environments

Ability to work in a fast paced, customer-facing environment while maintaining professionalism at all times

Ability to maintain a high level of productivity under minimal supervision

Highly motivated to assist customers with enrollment needs

Passionate about the IdentoGO environment and committed to presenting a high quality enrollment experience to every customer

Strong people and customer service skills-you're approachable, a good listener, and empathetic to your customers, with excellent verbal communication skills

Ability to problem solve and troubleshoot complex situations

Strong written communication skills, including ability to read and interpret emails, and provide logical written responses in a timely manner

Comfortable with performing basic administrative tasks

Committed to the highest level of ethics and integrity and providing customer privacy

Enthusiastic about learning the IdentoGo services and programs offered within the enrollment center and providing that knowledge to our customers

Committed to flexibility – work hours are based on business needs and may vary, including evening and weekend hours

Experience Level:

Entry Level

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.