Job Information
Cutsforth, Inc. PT Field Service Technician in Ferndale, Washington
[Role Information:]{.underline}
- Job Title: Part-time Field Service Technician
- Work Location: On-site, Approved Major Metropolitan Hub
- Employment Type: Part-time
- Employment Status: Non-exempt, hourly
*Alignment with Corporate Values: *All Cutsforth employees are expected to perform their work in a manner that exhibits understanding and adherence to the Company Mission and Core Attributes of Cutsforth Employees. Employees in management roles must exhibit continual improvement along Cutsforth's Leadership Traits. Further, each employee must read and adhere to corporate policies and safety protocols.
- Learn more about Cutsforth here: [Cutsforth.com/About]{.underline}{rel="nofollow"}
- Read our Mission & Values here: [Cutsforth.com/Values]{.underline}{rel="nofollow"}
[Compensation:]{.underline}
- $33.00 to $36.00 per hour
*Role Overview: *Assists Field Service Lead Technician on jobs supporting Cutsforth's brand, value, and reputation through on-site service.
[Key Responsibilities:]{.underline}
- Support Field Service Job Execution:
- Support the Lead Tech and associated FS team and perform installation of products and execution of services according to the job scope related to generator related systems at customer sites including power plants or other heavy industrial sites.
- Ensure work is done completely, in a timely and workmanlike manner according to industry best practices and company processes and standards.
- Use all available resources including Peers, Engineering Support, Instruction Manuals, and management to proactively identify, follow up, escalate, and resolve any issues encountered on site.
- Be ready and available as needed for responsive deployment to customer sites as requested by management including air travel.
- Maintain necessary personal access status including but not limited to a TWIC card, passport, routine drug tests, required safety training, etc.
- Perform work on electrically energized equipment including inspections, equipment service, and Cutsforth's Online Truing process.
- Track time and expenses and supporting documentation in the ERP system.
```{=html}
``` 2. Engage in continuous learning: - Complete all position-based training as assigned and own self-development. - Participate in regular status check-in meetings with FSM: Attend regular Team Meetings and Safety Meetings, Chat Sessions, Conference Calls as requested.
```{=html}
``` 3. Support and promote a safety culture: - Participate in all safety training at each site as required by each site and adhere to all requirements as directed. - Lead by example, recognize safe behaviors, address unsafe behaviors, and immediately report safety concerns to the Lead Tech and or Field Service Manager - Adhere to all Cutsforth and site-specific dress code guidelines and PPE requirements and maintain a clean and organized workspace on-site and in tool cases etc.
```{=html}
``` 4. Build strong partnerships and deliver proactive communication. - Be engaged in all forms of communication including email, business messaging solutions, text messaging and phone and video call availability with co-workers and customers while dispatched. - Communicate with staff and customers professionally in a timely matter with a desire to be helpful and collaborative.