Aston Carter Title Service Specialist in Federal Way, Washington
Title specialist position in the salvage industry, once a vehicle is in a accident, they hold it for the insurance, once they have settled with owner, they receive the title paper work and process into salvage for insurance company. Washington sells on a bill of sale, TD 420. Title processor will be in charge of verifying the correct title and ensuring the vehicle is OK to sell. They will be emailing, opening mail, scan everything in system to make sure they verify what was received, basic data entry in own system called ASAP. Could be time where they have to review reports to see what has been done. Usually Excel reports Key Accountabilities: • Researches missing and/or incorrect title paperwork and determine proper resolve in a timely manner. • Provides a variety of customer support services through the mail, email, telephone and direct personal contact. • Reviews and enters in title work for all customers. • Communicates with customers via email or verbally to handle title issues daily. • Completes application to transfer title ownership. • Enters information from titles received from the state into the IAA operating system. • Stays current with title/salvage laws in multiple states. • Responds to customer questions, complaints and requests. • Resolves problems encountered in the effort to transfer title ownership. • Performs word processing assignments, filing and related clerical duties. • Follows well-established procedures and under close direction of supervisor. • Assists with other office functions as needed. • Immediately reports all violations of company policy to a supervisor or manager. • Protects and preserves confidential, personal customer information received and adheres to state and company records retention policies and procedures.
administrative support, high volume, auto insurance, auto auction, Title processing
Top Skills Details:
administrative support,high volume
Additional Skills & Qualifications:
1-2 years of Professional Administrative role (Someone that has proven experience working in a fast paced/deadline environment performing monotonous work) Work as part of a team and individually Ability to learn quickly-a lot of information thrown at them quickly, need to retain and ask questions Preferred Skills: • 1-2 years State/National title processing experience • Previous knowledge in title and salvage title requirements • Maintaining customer databases
About Aston Carter:
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At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
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