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TEKsystems Scheduling Coordinator in Federal Way, Washington


The Scheduling Coordinator is responsible to schedule and coordinate appointments with clients, physicians and examinees. This position ensures client specific requirements for provider specialty and location are met and that all ancillary services are arranged. Will be taking inbound and making outbound calls, taking referrals from email and fax from clients for insurance claims. Be able to navigate the system and schedule appointments. Will be scheduling 12-20 new referrals per day and managing a case load of 35-40 referrals on average per day. Handling auto claims and worker compensation claims.

Additional Skills & Qualifications:

  • Need to be very comfortable and skilled on the computer ideally 1-2 year of experience utilizing scheduling systems and MS office. Ability to type 40+ WPM.

  • Must be comfortable handling spurts of high volume calls (20 or so every few hours).

  • Must be comfortable constructing professional emails at a high volume.

  • Someone that can multitask and prioritize their work. Working in a timely fashion to be able to process referrals quickly.

  • Someone that is going to be working in a multi-screen setting.

  • Someone that comes from a dispatch position is someone that would be considered.

Work Environment:

Office Environment

5-6 Schedulers on the team

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.