Sea Mar Community Health Centers Customer Service Rep (Bilingual English/Spanish) in Federal Way, Washington
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:
Sea Mar is a mandatory COVID-19 and flu vaccine organization
Customer Service Representative - Posting #24135
Hourly Rate: $17.39
Full-time bilingual English/Spanish position available immediately. The position is located at our Federal Way Medical Clinic. In this position you will be assisting patients to access & establish medical care, and other related services. Under the direction of the Managed Care Department Head, the CSR pro-actively contact customers, assists in scheduling initial appointment, answers questions regarding online application processes, and provides linkage to various services and programs.
The qualified applicant must have strong multi-tasking skills and exceptional customer service experience, excellent communication skills and the ability to operate with a high level of professionalism. In addition they must demonstrate strong time management and organizational skills and must be detail oriented. The CSR expected to have a strong work ethic, exercise good judgment, maintain strict confidentiality, and have the ability to work both independently and as part of a team. The CSR must also be able to work in a fast paced environment and meet established goals and deadlines
High School diploma or equivalent is required
Experience in social services, healthcare, case management or patient accounts is a plus
Computer skills are a must with emphasis on MS Excel and Word
Must be able to communicate fluently in both English and Spanish both written and orally
Must be flexible with their work schedule
Bilingual English/Spanish is required.
What We Offer:
Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours more, receive an excellent benefit package of:
Long Term Disability
EAP (Employee Assistance Program)
Paid-time-off starting at 24 days per year + 10 paid Holidays.
We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.
How to Apply:
To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email AnaHowe@seamarchc.org
Sea Mar is an Equal Opportunity Employer
External candidates may apply after 09/16/2022
This position is represented by Office and Professional Employees International Union (OPEIU).
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