Seattle Children’s Hospital Clinic Administrative Supervisor in Federal Way, Washington
Overview:We are seeking aClinical Administrative Supervisorfor an Intensive Outpatient Program and outpatient psychiatry services that will be based at the South clinic in Federal Way. The Intensive Outpatient Program will be in offered in person and serve patients who are discharging from inpatient psychiatry settings or referred after emergency department assessments. Outpatient services will be both in person and through telehealth. Preferred candidates will have administrative supervisory experience in a mental health setting, preferably in a PHP/IOP program.Supervise the day-to-day operations and staff of assigned work unit, including personnel management, facility, supplies, and equipment maintenance. Oversee quality of care and service delivery processes including patient registration and scheduling. Contribute to safety systems, DMS, and policy management ensuring compliance with regulatory, quality, and customer service standards. Participate in the implementation of various process improvement goals and projects.RequirementsRequired Education/Experience: - High School diploma or equivalent. - At least two of the following four: 1. Bachelor's Degree in Health Services, Social Sciences, Business Administration or related field. 2. Minimum of two (2) years of experience in a similar supervisory role. 3. Minimum of two (2) years of experience in health care. 4. Current Admission Services Coordinator/Family Service Coordinator/Surgery Coordinator, or similar experience. Required Credentials: - Current BLS for health care providers may be required for specific departments. Preferred: - Experience working in an emergency or ambulatory department of a hospital or medical center. - Experience working in a call center/contact center. - Experience working in a pediatric and/or academic medical setting. - Experience managing a culturally diverse staff.Our Commitment to DiversityOur community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.