Air Mobility Command Senior Guest Services Representative in Fairchild AFB, Washington
About the position:
This position will be assigned to the Lodging facilities on Fairchild AFB, WA . This is a regular position where the incumbent is scheduled anywhere from 20-40 hours. The scheduled tour of duty for this position will require evening, weekend and holiday work hours.
Receives and confirms room reservations by letter, telephone, email, or personal contact Accurately maintains and updates guest room assignments, checkout lists and patron accounts to enable quick and efficient retrieval of information. Calculates and posts charges to patrons' accounts and balances totals with control records. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Must meet state and legal age requirement for sale of alcoholic beverages If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/10913967
Conditions of Employment
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/24/2020 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience:
Utilization of automated systems and computer software (i.e., hotel property management system or equivalent); providing verbal and written communication tactfully when attending to the needs of guests and enforcing various policies, requirements and rules of the facility; performing front desk duties (i.e., reservation requests; assigning rooms; customer checkout procedures; running cashier reports, etc.). Previous experience leading the work of others is highly desirable.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Individual must fully meet qualification/eligibility/background requirements for this position Male applicants born after December 31, 1959 must be registered for Selective Service Direct deposit is required Satisfactorily complete an employment verification (E-Verify) check A probationary period may be required Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD) Payment of Permanent Change of Station (PCS) costs not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.