Job Information
Sno Isle Co-Op Service Deli Clerk in Everett, Washington
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[ ]{azo="" sans";="" font-weight:="" bold"=""}We want to add *1 part-time *(18-24 hours a week) deli clerk to our deli team.
This position's anticipated schedule will be a mix of weekday and weekend shifts, 2-3 shifts a week, scheduled between 10 am and 7 pm. Schedules are posted three weeks in advance. Weekends are required. All part-time positions have the potential to become full-time.
POSITION FUNCTION
Responsible for delivering an excellent customer experience to deli customers by producing made-to-order items while maintaining a fully stocked, clean, and organized hot bar and grab-and-go case. Adheres to all operational, merchandise, health, and safety standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Work towards ensuring the Co-op's mission. Adhere to the Co-op's code of conduct.
QUALIFICATIONS:
- Must be 18 years of age or older
- Able to work between 10 am and 7 pm, including weekends. Dependable attendance is required.
- Ability to provide friendly, professional external and internal customer service in a fast-paced environment
- Ability to calmly and professionally handle multiple demands, prioritize effectively, and problem-solve within established guidelines
- Able to respond appropriately to changes in direction or unexpected situations
- Ability to work effectively independently as well as within a team
- Ability to communicate well with others
- Willingness and ability to meet the changing needs of the job
- Computer literacy required.
- Ability to learn and memorize job related skills and required information, including: safe knife handling, product knowledge, food allergy and other special diet restriction and safe food handling procedures
- Ability and willingness to follow all policies and procedures
- Ability to lift and carry 30-50 lbs. when necessary
- Ability to climb a ladder when necessary
- Ability to stand and walk for long periods of time
- Ability to work efficiently in a fast-paced environment
ESSENTIAL FUNCTIONS:
- Prepare all made-to-order deli items
- Assist in the production of grab-and-go products
- Ensure the hot bar, soup bar and grab-and-go case are full at all times
- Maintain the cleanliness of the hot bar, soup bar and grab-and-go case
- Fill, rotate, and face deli and retail displays, as needed
- Ensure proper use of kitchen equipment
- Maintain a clean and sanitary work area
- Ensure accurate price leveling of department items
- Answer phone calls and forward messages or calls as needed
ADDITIONAL FUNCTIONS:
CUSTOMER SERVICE
Provide prompt, friendly, courteous customer service
Ensure customer satisfaction through active listening and follow-through
Maintain professional behavior
Develop a strong product knowledge
Support and follow all store policies and processes
Support and follow all food handling policies and processes
Participate in safety awareness and maintenance of a risk-free environment
Develop and maintain good working relations with other staff. Support and assist team members and supervisors when necessary
Assist in other departments, as needed
Supports and participates in-store sales goals and programs
Demonstrates strong interpersonal, communication (verbal and written), active listening, proactive problem solving, or