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As part of Optum, the Optum Care Pacific Northwest (Washington and Oregon) market is seeking a full-time Senior Vice President of Operations to join our Senior Leadership Team. The Pacific Northwest market is a new and young market for Optum Care— the role is ideal for someone with a growth and start-up mindset, capable of and interested in development and maturing service lines and operations, while also operating at the strategic level.

Working in multispecialty and integrated care delivery organization, the Senior Vice President, Operations is responsible for the operational performance of clinical areas within the PNW. This leader will plan, direct, monitor, control, evaluate and drive operations for the Pacific Northwest. This means developing and implementing short- and long-term operational goals and plans while ensuring alignment with regional, national and system priorities. Key requirements are the ability to translate initiatives into timely action plans with measurable performance using industry best practices and standard KPIs to lead, direct and drive operational excellence and standard work across the region.

Primary Responsibilities:

• Serve as senior member of leadership for PNW Regional Medical Group/Care Delivery Operation providing strategic direction on operational issues

• Work effectively as team member in highly matrixed executive environment while promoting team engagement and collaboration across the organization

• Supervise, direct and develop Primary Care, Medical Sub-Specialty, Surgery, Walk-in Clinic, Ambulatory Surgery Centers, Facilities, Ancillary Services and other administrators as delegated by the Market President

• Accountable for budgets and financial forecasts as well as multi-year business plans for all Optum service lines and locations

• Primarily responsible for the performance of Optum core services and operational integration of Optum de novo sites

• Promotes the provision of cost-effective, high-quality health care services for patients

• In coordination with Optum West region and National, recommends and administers clinic facility improvements including construction, renovation and purchase of equipment

• Interprets clinic and departmental policies, objectives and operational procedures to department heads; resolves problems related to staffing, utilization of facilities, equipment and supplies

• Partners with executive team, administrative and clinical leadership to facilitate deployment of Optum strategies and to ensure positive medical group relations regarding operational issues

• Promotes patient and workplace safety and process improvement models e.g., LEAN.

• Collaborates with Corporate Compliance to develop and maintain a culture and systems that ensure that Optum meets all legal, regulatory and ethical requirements

Culture and Strategy

• Leads the organization with integrity and accountability, modeling commitment to Optum’s Values

• Fosters a safe, healthy, positive, and productive work environment. Builds positive working relationships with all staff and physicians

• Provides an enriching and supportive workplace

• Promotes workplace excellence and evidence-based care programs through ongoing training and development for staff and providers

• Develops future leadership within the organization to sustain the Clinic’s competitive advantage as a leading healthcare organization

• Encourages innovation and continuous improvement to improve business results: customer satisfaction, productivity, profitability and employee engagement

• At the direction of the Market President, participates in market business development and strategic planning

Other

• Represents Optum at public and professional meetings and conferences; participates in clinic communication and public relations programs

• Maintains professional affiliations and enhances professional development to keep pace with the trends in health care administration

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Live in Washington state or Oregon.Travel within the market a minimum of 50% of the time.

• 10+ years of healthcare management experience, with 5+ years in executive and/or regional operations role

• 5+ years of Medical Group multispecialty care operations management experience, including ASCs, primary care and specialty care clinics

• 3+ years of managing P&L over $200M

• Required experience in multispecialty care organizations, ideally in both FFS and value-based care model

• Experience in hospital, physician and ancillary contracts under a variety of reimbursement methodologies to include risk-sharing contracts, fee-for-service, case rate and capitation

Preferred Qualifications:

• MBA or Master’s degree in healthcare-related field

• 5+ years of experience in planning and managing at senior leadership strategic and operational levels

• 5+ years of experience in healthcare provider operating environment/role

• Experience and comfort in digital and telehealth care delivery operations, both helping to launch and operationalize

Washington Residents Only : The salary range for this role is $188,000 to $357,600 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.