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The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced Operations Coordinator - Service in Seattle, WA. Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively. ESSENTIAL JOB FUNCTIONS:

• Performs Install Base maintenance as needed. Creates safety inspection tickets.
• Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in/out, sends down car listing and communicates information to Dispatch and supervisors.
• Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order #.
• Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
• Tracks Operations systems and tool audits.
• Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
• Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
• Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
• Sends copy of down payment checks to regional Accounts Receivable. Submits checks sent to branch for service to lockbox.
• Creates safety inspection tickets. Monitors pre-invoicing report to ensure Safety Inspections are not being processed as Preventative Maintenance Tickets/Manual tickets.
• Assigns tickets to mechanics, as needed.
• Compiles data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation).
• Prepares badging applications and tracking; orders uniforms for service (if not ordered by warehouse).
• Prepares special reports for high profile customers and provide National Accounts with updates and Requests for Information.
• Reviews Work in Progress report (weekly) and submits to regional billers.
• Reviews invoice on-hold reports and works with Regional Procurement Department to correct.

EDUCATION & EXPERIENCE:

• High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration
• Some elevator repair administrative work preferred
• Oracle database knowledge

Salary range is $55.00 to $75,000. The role offers a bonus based on individual and company performance. Benefits overview: health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance and disability insurance, among others.EDUCATION & EXPERIENCE:

• High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration
• Some elevator repair administrative work preferred
• Oracle database knowledge

Salary range is $55.00 to $75,000. The role offers a bonus based on individual and company performance. Benefits overview: health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance and disability insurance, among others.The first 3 letters in workpl