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Amazon Lead Process Technician, Project Kuiper in Everett, Washington

Description

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.

Key job responsibilities

• Ensuring effective onboarding and a positive onboarding experience across all associate levels

• Develop and track effectiveness of training programs, including orientation

• Monitor adherence to the established training programs to ensure high quality delivery of training

• Recruit, train and develop our learning technicians to ensure the best training outcomes

• Ensuring positive and effective collaboration between the learning team and relevant stakeholders

• Analyzing and interpreting metrics such as learning curves and quality defects to identify areas for improvement

• Creating and updating learning materials/processes and SOP’s

• Providing training to the learning team on changes to learning materials/processes

• Providing coaching to employees regarding execution of standard work and performance

• Contributing to the development of Kuiper wide training material/processes, working on projects to align on Kuiper fulfillment training programs.

• Balance and prioritize multiple tasks

A day in the life

Are you a results-oriented individual with a passion for developing talent? We are seeking a dynamic and experienced professional to lead our learning initiatives in a first of its kind Kuiper warehouse. As the Learning Lead, you will be responsible for managing the training needs of our employees and overseeing a team of trainers. In this pivotal role, you will collaborate closely with operations teams to ensure that our training programs align with business objectives and meet the evolving needs of our technicians. You will analyze training data to identify areas for improvement and implement innovative solutions to enhance employee performance and development.

Basic Qualifications

• High school diploma or equivalency certificate

• 2+ years of experience in an inventory or analytical role

• 2+ years of experience working with SAP/ERP systems

• Ability to lift 50 pounds unassisted

• Lifting, standing, climbing, bending, grasping, sitting, pulling, pushing, stooping, stretching, and carrying are generally required to perform the functions of this position

• Ability to work all required shift hours, including overtime, and weekends, as needed

• Expected shift start is 6 AM to 9 AM but shifts may change due to business needs

• Ability to solve problems: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve

Preferred Qualifications

• Experience administering, creating, and improving training content

• Experience leading a learning

• General knowledge of the 5 Why’s and RCA

• General understanding of lean manufacturing

• 2+ years of database experience

• Experience within the aerospace, automotive, semiconductor, or electronic manufacturing fields

• Detail oriented, organized, and demonstrates a high sense of urgency

• Previous Kaizen/Continuous Improvement experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $108,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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