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Director, Quality

Job field : Quality

Location : Everett , Washington , United States

Contract type : Permanent

Contract duration : Full-time

Required degree : Bachelor's Degree

Required experience : More than 8 years

Salary range : $116,520 - $183,100

# 2024-142680

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Job Description

Northwest Aerospace Technologies (“NAT”), a Safran Company, is the only EASA DOA Certified aircraft interior reconfiguration group in the United States. Focusing on commercial and military aircrafts, NAT provides first class services in design, engineering, quality, certification, and manufacturing for a variety of Blue Chip customers. We are seeking a Director of Quality to join our team.

The Director for Quality reports directly to the General Manager of the company and has a support responsibility to all functional managers. This role supports our organization in the following capacity:

• Management Representative for AS9100

• Quality Manager for EASA POA

• Head of Independent System Monitoring for EASA DOA

• Accountable Manager for FAA PAH

• Accountable Manager for FAA Repair Station

• Directs the Quality department staff, including managers, inspectors and other Quality personnel.

• Complies with safety rules and procedures and remains alert for unsafe conditions. Addresses unsafe conditions before putting people or property at risk.

• Serves as Accountable Manager as the designated management representative to all customers for the relevant Quality System.

• Trains all personnel on any new, updated or required standard operating procedures.

• Establishes the requirements for initial and recurrent training for all personnel involved in the maintenance, preventive maintenance and/or alteration of civil aviation articles.

• Establishes the criteria for hiring personnel for positions responsible for maintaining, supervising or inspecting maintenance or alterations of civil aviation articles.

• Administers corrective action program and determines the appropriate actions to be taken when deficiencies are discovered or reported.

• Reports to management on the performance of the quality system and recommends any needs for improvement.

• Conducts 1:1 discussions, annual performance reviews, mid-year reviews, and has input to salary adjustments.

• Proactively addresses any employee relations issues to enhance morale and productivity.

• Coaches, mentors and trains personnel to keep the department working effectively.

• Enforces and adheres to policies as outlined in employee handbook.

• Provides technical guidance on questions regarding quality systems and procedures.

• Acts as the liaison with all federal officials.

• Maintains regular attendance including being at work, being on time to work and working full shifts.

• Other duties as assigned.

Complementary Description

Located in Everett, Washington, Safran Cabin NAT offers competitive salaries, recognition programs, comprehensive benefits, retirement plans with employer match, corporate university training courses, professional development programs, and more. We offer the opportunity for a rich and diverse career across over 300 job fields and international sites while our teams work to continuously develop their skills.

Safran Cabin headquarters are in Huntington Beach, California, with a global presence of over 10,000 employees at 39 sites. Site locations are in the United States, Mexico, Brazil, Canada, Germany, France, Czech Republic, the Netherlands, Tunisia and Thailand. Safran Cabin serves over 400 airlines and leasing companies globally and delivers to all airframe OEM manufacturers with a heritage spanning over 80 years in the industry.

Job Requirements

Safran Cabin NAT looks for service-oriented team players with strong interpersonal skills, the right attitude and adaptability to an innovative and evolving environment.

Education: Bachelor's degree or higher

Experience: 10 years' minimum experience in Quality or similar positions, with at least 8 years' experience in a leadership role. Minimum 5 years' experience in aerospace environment.

Computer Skills: Proficient knowledge and experience using Microsoft Office (Word, Excel, PowerPoint)

Additional Skills:

• Knowledge of the Aerospace industry and its regulations, FAA and EASA experience highly preferred

• Expertise in QMS and process management

• Leadership capability especially in embarking in a share vision and empowering people

• Knowledge of Quality tools (measures in production, nonconformance, tracking, calibration, ...)

• Receptiveness and ability and to foster teamwork

• Practical oral and writing communication skills

• Organization and management skills

• Integrity and exemplarity in all circumstances

• Ability to develop and maintain trusted relations with upper and lower management, and be able to explain issues in readily-understandable terms

• Proven interpersonal skills

• Ability to negotiate, to explain and to persuade

The above declarations are not intended to be an all-inclusive list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job, rather, they are intended only to describe the general nature of the job.

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Safran Cabin NAT is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please e-mail Hayley Bueser @ [email protected] . We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Locate your future workplace

415 Riverside Rd.WA 98201

Everett

Washington United States

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Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.