Job Information
Aviation Technical Services Director, Alternate Parts (ALT) Business in Everett, Washington
Director, Alternate Parts (ALT) Business
United States
Req #1122
Tuesday, January 7, 2025
SUMMARY: The Director of Alternate Parts (ALT) Business provides leadership for the ALT operations team and indirect leadership of sales channel owners and ALT sellers. Responsibilities include financial performance, strategic planning, forecasting, and performance of the commercial value stream for ATS Engineering Solutions. As a key member of the Engineering Solutions leadership team, the Director of Alternate Parts (ALT) Business participates in defining and executing the vision, mission, and strategy to produce and deliver quality aircraft engineering products and integrated solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* PRODUCT SUPPORT*
- Alternate part development from idea generation through revenue generation: Works closely with the Engineering team to fill the pipeline of credible, high-quality ALT ideas for further development, including reviewing product design for compliance with commercial objectives, company standards, applicable customer/supplier contract requirements, regulatory requirements, and other specifications.
- Supply chain management: Oversees supplier selection, evaluation, contracting, management, and purchase order placement in alignment with business needs and product/program objectives. Works with Quality to establish standards and KPIs around supplier and distribution performance.
- Sales channel management: Manages the processes around customer RFQ for catalog/spares products, purchase order receipt, order entry, and order fulfillment at multiple stocking locations. Accountable for all aspects of customer part fulfillments by team from supplier selection through cash receipt, including warranty administration, RMAs, and coordination of technical information requests, engineering packages for airline review, and reordering. Interacts with customer representatives, regulatory authorities, and manufacturers. Provides commercial guidance around costing and pricing.
- Inventory management: Responsible for setting inventory levels and stocking locations profitably by balancing market demand with inventory total cost of ownership. Leads cross-functional teams focused on executing operational, tactical, and sales objectives for assigned products, customers, and suppliers.
- Business leadership: Establishes and reports on mission-critical KPIs for the Product Support department and underlying accountabilities. Participates in product and program reviews. Ensures adherence to schedule, budget, and quality in accordance with business requirements. Develops and maintains the required tools to track elements of the ALT operations and commercial operations, derive insights, and drive continuous improvement.
TECHNICAL SALES
Generates new customers with existing ALT catalog and expands our catalog through new development, leveraging internal relationships in Airframes, Components, Modifications, and Used Serviceable Materials often.
Formulates and executes sales strategies, projections, and pricing strategies for responsible Business Unit.
Supports direct sales of all unassigned customers (those customers not assigned enterprise-level ownership).
Develops long-term strategies to leverage business unit strengths and create ongoing growth aligned with the company's goals.
Manages the development of proposals and contracts for Business Unit programs, including payment terms, pricing, work scope content, turn time commitments, schedules, and alternate approaches to out-of-work scope events.
Oversees the coordination of external pricing strategies between customers and within ATS.
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