Virginia Mason Franciscan Health Host in Enumclaw, Washington
St. Elizabeth HospitalEnumclaw, Washington
Requisition ID 2022-240668 Employment Type PRN Department Food Service Hours/Pay Period 0 Shift Day Weekly Schedule Monday - Friday 630-1900 Remote No Category Nutrition and Food Services
CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.
As a part of our organization, we currently offer the following benefits (Some benefits not eligible for Per Diem positions):
Competitive starting wages (DOE) and training to grow within the company
Paid Time Off (PTO)
Flexible health spending accounts (FSA)
Matching 401(k) and 457(b) Retirement Programs
Tuition Assistance for career growth and development
Care@Work premium account for additional support with children, pets, dependent adults, and household needs
Employee Assistance Program (EAP) for you and your family
Voluntary Protection: Group Accident, Critical Illness, and Identify Theft
Commute Trip Reduction Program - Earn cash back for participation
This job is responsible for serving as the direct interface between patient/family and CHI Franciscan Food and Nutrition Services with respect to meal selections in accordance with diet orders and department standards. Incumbents are assigned to a specific set of rooms for their work day/schedule in order to cultivate a relationship with patients, family members and unit staff.
Work includes placing patients’ orders electronically utilizing a bedside-mounted PC equipped with the dietary food management (DFM) technology which is integrated with the electronic medical record (EPIC).
An incumbent also provides personalized delivery of meal trays and assures, within scope of position, that tray contents are accurate to diet specifications and patient order preferences.
Work requires basic knowledge of division-approved diets in order to assist, inform and guide patients in placing meal orders and to facilitate optimum patient nutritional care and customer satisfaction. An incumbent will proactively address service and/or quality issues as they occur, working with the greatest degree of patient satisfaction in mind and taking personal responsibility for expedient action and effective solutions.
Takes patient meal orders from the bedside using the electronic room service program (DFM) in accordance with established standards and procedures.
Interacts with assigned patients and their care teams to facilitate exceptional customer service in meeting patient room service needs; promotes perception of “personal service” through individualized ordering and meal delivery.
Provides basic information, within scope of position, to patients with respect to nutrition and therapeutic diet.
Education/Work Experience Requirements
One year of related work experience in the hospitality, retail or healthcare service fields that would demonstrate attainment of the requisite job knowledge/abilities.
Valid Department of Health Food Handler’s permit issued by the State of Washington.
Advanced Food Safety Certification (e.g. NEHA, ServSafe) is required within 90 days of date of hire.
CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to
a diverse and inclusive workforce. All qualified applicants will be considered for
employment without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, age, disability, marital status, parental status,
ancestry, veteran status, genetic information, or any other characteristic protected
by law. For more information about your EEO rights as an applicant,
pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOLawPoster.pdf)
CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
CommonSpirit Health™ participates in E-Verify.
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