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Central Washington University REMOTE Lead IT Business Analyst in Ellensburg, Washington

Job SummaryCentral Washington University is recruiting a Lead IT Business Analyst to join our Campus Solutions team in Ellensburg, Washington. This role is an important member of our team as they support, develop and maintain student data systems and processes for the University. The role is a remote position, which means you get the opportunity to work off site. We are offering a salary, depending on experience, from $76K - $100K plus the awesome CWU benefits. Who we are: We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams. Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for 10,000 students, health services, police and public safety. For the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.Tour our campus in Ellensburg here. Enterprise Applications/Campus Solutions: The Campus Solutions (CS) team is a part of the Enterprise Application Services (EAS) department within the Information Services and Security (ISS) division. The CS team configures, deploys, integrates, enhances, and provides maintenance and support of the university's enterprise STUDENT INFORMATION SYSTEM. Together the CS team analysts and developers support all CWU campuses. IT Business Analysis and Application Development provided by the CS team most often falls into one of the following focus areas: (1) Admissions and Recruitment, (2) Registration and Enrollment, (3) Tuition, Billing, and Payments, (4) Financial Aid, (5) Advisement and Graduation, and (6) High School Partnerships and Extended Learning. we offer: Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Role:This position provides professional and technical support of recruitment and degree progress system software by evaluating and mapping software solutions to business objectives, identifying and designing software and business process enhancements and integrations, establishing development and testing plans, defining configuration guidelines and best practices, preparing documentation and training materials, writing queries, creating reports and communication templates, and troubleshooting system issues.Job DutiesTroubleshoot system issues- Review system logs, data feeds, and files- Search system documentation and support forums- Analyze computer language code, scripting language code, and structured query language statements- Attempt to replicate issues in non-production environments- Generate and review trace files- Diagnose reported system incidents- Resolve the incident, or determine next stepsDefine and refine configuration guidelines, best practices, and prohibitions for recruitment and degree progress setup- Review large volume or recurring setup- Analyze configuration options for readability, reproducibility, and consistency- Designate the best configuration option for each setup cluster- I