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Central Washington University Library & Archives Paraprofessional 3 in Ellensburg, Washington

Job SummaryCentral Washington University is recruiting a Library & Archives Paraprofessional 3 to join our Library Services team in Ellensburg, Washington. This role is an important member of our team as they enhance student success for the University. The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $38,004 - $49,404 annually plus the awesome CWU benefits. Who we are: We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams. Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for 10,000 students, health services, police and public safety. For the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.Tour our campus in Ellensburg here. What we offer: Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Role:The Library & Archives Paraprofessional 3 manages evening and weekend resource sharing lending and borrowing programs, including running and analyzing reports, keeping abreast of system updates, troubleshooting, and resolving problems. This position is responsible for opening the James E. Brooks Library on Saturday and Sunday, as well as closing Monday through Wednesday (see hours in "work schedule").The incumbent provides excellent customer and research services to users of CWU libraries; demonstrates sound judgement to ensure a safe and welcoming learning environment; directs the work of student employees during assigned shifts; ensures speedy delivery of resource sharing services; maintains building safety; and provides access to our collections using online library tools and ensuring collection maintenance. All employees are expected to support CWU's commitment to diversity and to bring and support inclusion into the university environment. Job DutiesCustomer & Research Services- Provides courteous, effective, and timely customer service in-person and virtually.- Responds to and resolves complex issues and inquiries.- Applying senior level knowledge and skills-provides research services and resolves research inquiries; consults complex finding aids and interprets them for researchers; guides researchers to other sources for records, publications, and information.- Assist or instruct patrons and student staff with use of the integrated library system and library catalog.- Performs circulation functions including resolution of issues and fines, managing holds, and interpreting policies.- Assist users with materials from our technology lending program.- Provides input into the development and implementation of area policies.- Adjusts schedule when necessary to accommodate staff outages.- Provides for continuity of library access services during evening and weekend hours, including resource sharing, collection maintenance, patron inquiries, and special pr