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WinCo Foods Store Personnel Clerk in Edmonds, Washington

Join our Winning Team today and start your ownership journey!

WinCo Foods is a family of 20,000+ employee-owners, with 126 grocery stores and our own distribution and transportation network operating across 10 states in the American West, Pacific Northwest and Southwest. As the Low Price Grocery Leader we believe that we make the lives of our customers and employee-owners better and we do it by focusing on the people and communities where we operate.

WinCo Foods began in 1967, in Boise, ID, under the name Waremart, operating stores under the name until 1999, when the name was changed to WinCo Foods, short for Winning Company.

In 1985, after a group of senior employees purchased a majority interest in the company, they made the momentous decision to give WinCo Foods employees a real ownership stake. The WinCo Foods Employee Stock Ownership Trust (ESOP) was born, creating what has now become the third largest Employee-Owned company in the United States.

Today, WinCo Foods is well known and beloved for its everyday low-prices and engaged employee-owners across our service areas, encompassing 126 stores throughout Washington, Idaho, Nevada, California, Oregon, Utah, Arizona, Texas, Oklahoma and Montana.

Here’s the best part: The day you start at WinCo Foods is the day you start building your ownership stake! (available at most locations, check the locations Summary Plan Description)

Providing for your future self – While you may not think so today, the WinCo Foods ESOP is a path to financial security. Think about this: to date, we have more than 500 millionaire employee-owners, with hundreds more close behind!

The formula is simple: work hard and the better you do, the better your location does. The better your location does, the better the company does. The better the company does, the better our ESOP does. You get an annual gift of stock equaling 20% of what you make each year. After six years, it’s all yours, no matter what. (ESOP available at most locations, check the locations Summary Plan Description)

You can own a grocery store! How cool is that? Work hard, stay focused and it may just support you for the rest of your life!

In addition, WinCo Foods also offers great Healthcare at very low cost, career advancement opportunities, paid vacation and sick leave, and competitive wages.

So what are you waiting for? Apply now!

Job Summary

Provide administrative and clerical support to store management personnel. Perform back-up functions when coverage is required for other areas of the store. Consistently provides friendly, courteou customer service to internal and external customers. Performs other related work.

Typical Duties and Responsibilities

  • Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.

  • Answer and direct in-coming phone calls.

  • Process in-coming and out-going mail by insuring it is in the right slots, delivering to the correct location or mail drop, etc.

  • Send and receive information by computer terminal.

  • Perform clerical duties (type, create reports, distribute and send paperwork, file, follow up on weekly reports, collate, staple, fax, process checks, proof documents, prepare forms, maintaining office supply inventory and responding to needs, make employee name badges, etc.).

  • Input information (e.g., department schedules, invoices, relaying information from other stores and General Office to the appropriate individuals, credits and charges, inventory, safety information, etc.) by computer terminal.

  • Assist visitors coming in-person to see specific personnel.

  • Review accuracy of information (i.e., insures employees punch time record accurately by verifying payroll and correcting punch errors, investigating discrepancies, etc.).

  • Input attendance and follow up with manager.

  • Answer employee related questions (i.e., insurance, employee contract, general company policy, etc.)

  • Manage online application process for store positions (i.e. post open positions, review applications, forward applications to hiring manager for review, conduct phone screens, schedule information meeting or information gathering, schedule interviews, track and process online applicant status timely.)

  • Process new employee hires. Complete new employee onboarding, orientation and training as directed by the hiring manager.

  • Process workers compensation claims and complete all necessary documentation and follow up.

  • Process and handles customer accidents (general liability) claims and reports. Communicate with customers and insurance as needed.

  • Provide assistance to employees regarding Federal and State Leaves and submit paperwork (FMLA/Protected Leave) to the proper Compliance Clerk.

  • Manage demos (demo meetings, billing, ordering product)

  • Handle returned checks and related activities.

  • Monitor ongoing employee training requirements.

  • Maintain a high degree of confidentiality.

  • Performs other duties as assigned or needed.

Requirements

Education:

  • High School Diploma or equivalent.

Experience:

  • Performing basic office clerical tasks.

  • Performing telephone reception duties.

  • Communicating (hearing and speech) with individuals and performing interpersonal and customer relation skills in an alert and responsive manner.

  • Fielding and prioritize different tasks, phone calls and projects.

  • Applying knowledge of general office practices and procedures and excellent organizational skills.

  • Demonstrating working knowledge of Microsoft Office (Excel, Word, Outlook, etc.) software.

Ability to:

  • Consistently provide world class customer service to internal and external customers.

  • Work varied hours primarily between 7:00 am to 5:00 pm in a 24/7 operation; including nights, weekends and holidays.

  • Perform tasks requiring manual dexterity (e.g., processing of paperwork, filing, stapling, collating, operating a keyboard at 40 wpm, 10 key by touch, operate a computer printer, faxing, etc.).

  • Accept direction from multiple sources and effectively manage time to ensure deadlines are met.

  • Demonstrate initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).

  • Interpret and relate policies and procedures.

  • Proficient at basic math functions.

  • Maintain a high degree of confidentiality with sensitive information.

  • Establish and maintain good rapport with co-workers, supervisors, vendors, customers and others.

  • Develop and maintain cooperative working relationships with fellow employees, outside contacts, etc.

  • Perform all tasks with integrity and dependability.

  • Visually read reports, computer screen, etc.

  • Frequent sitting with intermittent walking and standing.

  • Work weekends and evenings when needed.

Additional Requirements:

  • Must be at least 18 years old

  • Food Handlers Certification (Per State Laws)

Machines and Equipment Operated:

  • Office machines (computer terminal, copier/scanner, 10-key, fax machine, telephone, etc.)

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Requisition ID: 2021-64385

Street: 21900 Highway 99

Salary Type: Hourly

Vacation Eligible: Yes

External Company URL: https://www.wincofoods.com/

Post End Date: 1/19/2021

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