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Job Number: R0202573 PKI Registration Authority Supporter Key Role: Support the client's Public Key Infrastructure(PKI)Registration Authority(RA)operational processes including analysis, evaluation, and operation of major technical,policy, and programmatic aspects of information assurance and Identity Management. Analyze and documentcurrentRA processes and identify and support implementation of enhanced processes. Complete Local Registration Authority(LRA)certification and support LRA tasks including Credential Issuance and Revocation, NNPPNet Smartcard Issuance and Termination, Alternate Logon Token management, and Certificate management. Conduct in-person proofing, verification and validation of identity documents, enrollment and registration, credential issuance,usage, revocation, post issuance updates, additions, and credential re-issuance. Basic Qualifications: 3+ years of experience in working with cyber or IT concepts and technologies Knowledge of Microsoft Office, including Outlook, Word, Excel, or PowerPoint Ability to work on difficult customer situations and respondpromptly to customer requests Ability to gather and analyze information and identify and resolve problems in a timely manner individually or as part of a group Ability to provide customer support and problem resolution through phone and e-mail to a remote customer base Secret clearance HS diploma or GED Security+ Certification Ability to obtainLocal Registration Authority(LRA)Certification within 90 days of hire Additional Qualifications: Experience with supporting DoD or Navy organizations Knowledge of DoD PKI Possession of excellent problem-solving and customer service skills Possession of excellent verbal and written communication skills Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Create Your Career: Grow With Us Your growth matters to us-that's why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms. A Place Where You Belong Diverse perspectives cultivate collective ingenuity. Booz Allen's culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you'll build your community in no time. Support Your Well-Being Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we'll support you as you pursue a balanced, fulfilling life-at work and at home. Your Candidate Journey At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we've compiled a list of resources so you'll know what to expect as we forge a connection with you during your journey as a candidate with us. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs.