Job Information
Outdoor Research, LLC Assistant Manager Retail Store in Des Moines, Washington
Title Assistant Manager Retail Store
About the Organization About the Organization Since 1981, Outdoor Research has been building award-winning outdoor clothing and gear. We stand behind every product we make with the Outdoor Research Infinite Guarantee- warranty. Find out how we were born from our founder Ron Gregg's research-led approach to problem solving, and discover the origins of our first products in Our Story. Discover our roots in U.S. manufacturing, our legacy in Made in the USA tactical gloves, and our response to the COVID-19 pandemic with the development of face masks and medical-grade personal protective equipment in Protection. Learn about our product processes using recycled materials, how we enforce the safety and wellbeing of our workplaces, and our commitment to all people and the planet in Responsibility. Meet some of our community members who work to create safe, accessible, and equitable outdoor spaces in our Community Partnerships and our Ambassadors. We'd be thrilled to have you join the team and find your Career at Outdoor Research. Outdoor Research Values Curiosity: We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team, and as individuals. Passion: We love what we do and take pride in sharing our work with others. Innovation: We are complex problem solvers. Collaboration: We are better together. Community: We embrace the collective impact we can have from our diverse perspectives; on each other, society, and our environment.
Position Assistant Manager Retail Store
Description
Compensation: $27.00 an hour
About this role
The Assistant store manager runs the day to day operations at the Outdoor Research Des Moines Store alongside the store manager while being a great team leader and providing legendary customer service.
What you will do
Foster a commitment to provide Outdoor Research legendary customer service and instill in your staff the same commitment and drive
Be personally available to everyone
Motivate staff to contribute to the productivity of the retail store
Greeting and assisting customers in a helpful, positive, non-intrusive manner throughout the purchasing/decision process
Assist the store manager in supervising staff to create an exemplary shopping experience for our customers
Manage the day-to-day operations of the Des Moines Retail Store
Responsible for ASAP ordering of Outdoor Research product, managing and maintaining a clean and well-organized backstock of inventory.
Responsible for loss prevention and scheduling and executing monthly inventory audits
Step into the roll as Manager-Des Moines Retail Store as necessary
Utilize daily register to account for all daily sales numbers
Maintain the store labor schedule to ensure an appropriate level of staffing is always in place to accomplish the store goals
Ensure that staff overtime expenses are kept as close to zero as possible
Maintain security in the retail store to include safe operation, cash handling, alarms and CCTV
Assist Manager-Des Moines Retail Store in ensuring company policy and procedures are communicated and followed accordingly by staff
Assist Manager-Des Moines Retail Store with hiring and terminating employees, and with performance reviews
Oversee new hire training of new staff in the retail store
Provide timely feedback to store employees and keep a log of incidents for reviews and disciplinary actions
Other duties as assigned by the Manager-Des Moines Retail Store
Position Requirements
What you should bring to the table
3+ years of experience in retail sales and/or 1+ year of managing experience preferred
Participation in one or more of OR core sports preferred
Knowledge of and/or intermediate to advanced experience with various outdoor gear and equipment, Outdoor Research products preferable.
Proficient in POS systems and MS Office products
High school diploma or equivalent
Ability to effectively mentor Sales Associates
Ability to provide constructive feedback and set expectations for staff
Excellent communication & customer relationship skills
Self-managed and motivated and able to solve problems efficiently and effectively
Ability to train staff and effectively delegate tasks to ensure the store runs efficiently
Be approachable and able and eager to initiate customer interaction
Ability to meet schedule and attendance requirements
What do we bring to the table?
11 paid holidays each year and 3 floating holidays
Transportation benefits
PTO
Paid volunteer time
Comprehensive medical, dental and vision plans
401K with discretionary company match
Ron Gregg Outdoor Benefit
Product discounts
Exempt/Non-Exempt Non-Exempt
Full-Time/Part-Time Full-Time
Location Des Moines, WA
EOE Statement OR is committed to equal employment opportunity and does not discriminate against any employee or applicant for employment in an unlawful manner. Employment-related decisions are made based on an individual’s qualifications without regard to race, sex, color, religion, age, national origin, disability, sexual orientation, gender identity, marital or military status, genetic information, political ideology or other applicable protected class status. This commitment extends to all employment practices including selection, hiring, placement, recruitment advertising, promotion or transfer, rate of pay or other forms of compensation, selection for training, demotion, layoff, or separation. All employment decisions are based upon the qualifications of the individual and the job requirements.
OR supports this commitment with an Affirmative Action Program, which is updated annually. The
objectives of the Affirmative Action Program are to ensure that our team reflects the diversity of our local community. We fully support affirmative action to include women, ethnic minorities, veterans and persons with disabilities throughout our workforce. The OR Affirmative Action Program is available for review by all employees and is maintained in the Human Resources Department.