Job Information
Two Rivers Casino Bartender in Darrington, Washington
JOB SUMMARY: Communicates with guests in a cordial and approachable manner, with a smile, at all times. Expedites large quantities of drinks efficiently and accurately during G.O.A.T. Bar hours, in addition to serving multiple guests at the same time. May need to deliver food items and ensure plates are properly garnished and food quality standards are met upon delivery. Keeps bar top clean, ashtrays emptied, picks-up all trash and empties beer bottles. Prepares fresh fruit garnishes, juices, syrups and mixers from scratch, stocks bar at start of shift, and breaks down and cleans bar at close. Verifies the legal age of all guests that appear to be under the age of 30. Ensures payment collection for each drink or round of drinks when ordered. Only exception being inside restaurants, where alcohol purchases are added to the guest's check, and the total is paid at end of meal. (In this circumstance, it is the Bartenders responsibility to ensure all beverages have been added to the proper guest check.) Responsible for a bank to receive payment from and give change to guests and Cocktail/Beverage Servers. Verifies alcohol inventory in the bar and storage room is accurate. Responsible for any and all monies owed and paying all outstanding debts, as well as void orders. Assists with special projects as directed by the Player Service Administrator including, monthly meetings, special banquets, concerts, and special guests. Ensures proper set-up of bar tops including: beverage napkins, stir sticks, sword pics; garnish trays with ice, and garnishes. Reports any problems or concerns to immediate supervisor. Maintains knowledge of all drinks, recipes and beer items available, the price of each, and how drinks are garnished. Ensure all departments are operating in accordance with departmental procedures, Tribal Regulations and all applicable internal controls. As well as Sauk-Suiattle gaming rules and regulations; Indian Gaming Regulatory Act (IGRA); Title 31 regulations; TRC Internal Control Standards (TICS); Associate Handbook.
MINIMUM EDUCATION REQUIRED FOR POSITION: HS Diploma or GED required. Applicants must have 12-15 months of bartending experience. Applicants must also pass a company basic math and knowledge test to be eligible for this position.
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PHYSICAL REQUIREMENTS: Manual and finger dexterity for operation of personal computer and routine paperwork. Must be able to stand for long periods of time -- up to 10 hours -- and bend, push, lift, and carry up to 25 pounds in weight. May be required to work various shifts with multiple start times.
SPECIFIC SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED FOR POSITION: Strong communication skills with the ability to read and speak English. Must have food handler's card and permit to serve alcohol. Must be able to work in a fast-paced environment at various tempos and concentrate amid distractions. Must be able to work, and lead/observe others, calmly and professionally in stressful situations. Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. Must have the ability to display attention to detail in paperwork.
SPECIFIC DUTIES PERFORMED:
Presents drink menus to guests, makes recommendations; and answers questions regarding beverages.
Responsible for the mixing and serving alcoholic beverages and/or non-alcoholic beverages according to established recipes and procedures.
Responsible for the mixing and serving beverages in a service station capacity to servers in a prompt and efficient manner.
Responsible for receiving, issuing