Job Information
Comfort Inn Front Desk Clerk in colville, Washington
Job Purpose: Serves guests by completing registration; controlling room assignments. Duties: * Welcomes guests by greeting them; answering questions; responding to requests. * Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing door cards. * Establishes credit by verifying credit cards or obtaining cash. * Directs guests to room by showing location on hotel map; calling bellhop. * Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc. * Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel. * Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements. * Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening