Job Information
JLL Property Assistant in Clyde Hill, Washington
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently seeking a Property Associate to join our Property Management team. Our team's priorities are: Providing an experiential approach which guides a differentiated property management experience, resulting in better care and better business Support the exponential growth of our business by providing people integration and synergy Develop our people for bigger and better roles Supporting ambitions beyond the workplace Applying new technology and data to drive change What this job involves: ADMINISTRATIVE: Answers phones promptly and professionally, determines the nature of the business, and direct callers to destination. Provides direct administrative support to Managers. Maintains and updates COI's on a regular basis for both Tenants and Contractors. Each property will have their own COI tracking system, either manual or electronic and must comply with JLL Management Compliance requirements. Responsible for ensuring all document/paper work for the property is filed no less than weekly. This includes but is not limited to lease documents, legal correspondence, executed service contracts, correspondence, monthly reports, payables. Checks email regularly throughout the day to ensure prompt attention to immediate issues. Collect, open and distribute mail on a daily basis. Prepares express mail packages and monitors supply levels and replenishes as necessary. Monitors and orders office supplies as needed, including letterhead, envelopes, monthly reports supplies, computers, phones, or any other items requested by managers. Ensure compliance level of management audit is maintained and prepares all files and records in preparation for the audit annually. Prepare vendor contracts as directed by Managers. ACCOUNTING: Ensures all invoices for the property are entered into accounting system, coded, and directed to GM for approval and paid. When checks are returned, PA must verify check information matches invoice, return invoice stub and attached to check and mail out accordingly. Payables should be entered on the same day each week as scheduled by Client Accounting for each property Obtains completed W-9 forms from all vendors. Prints Aged Delinquency report on the designate day each month. PA is responsible for sending delinquency letters to tenants pursuant to individual client requirements. Copies of emails should be kept in the tenant's lease file. Track delinquencies not received in 10 days and report the information to the manager in order to discuss next steps. Prepares manual adjustment forms for all miscellaneous Tenant Service Request. These should be processed each month and signed by the GM and faxed or scanned and email to the appropriate AR processor by the deadline date designated by CAS for the property. PA enters monthly readings from utility meters for tenants that have supplemental units on tracking spreadsheet, calculates what is owed. TENANT RELATIONS: Provides superior customer service to all tenants, clients, contractors and vendors at all times. Reviews, updates and revises the tenant handbook as necessary. Coordinate distribution of updates or revisions to all new tenants upon their commencement of lease agreements. Prepares tenant memos and correspondence as directed by Managers regarding JLL holidays,