Job Information
NEW Health Programs Association Systems Administrator in Chewelah, Washington
Committed to bringing healthcare into communities and communities into healthcare since 1978,* NEW Health is rural northeast Washington's leading non-profit primary care provider. *We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services.
NEW Health has been named one of the best places to work in the Inland Northwest! *We set the standard to advance employees within our organization and hold ourselves accountable by tracking employee advancement as one of our key performance indicators. *Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training. We provide all of our staff with paid, on-the-job training to ensure you are confident and successful in your position.
Your Career Pathway with NEW Health
We create pathways for career growth within NEW Health. To support this, we provide all employees with monthly paid training and additionally offer tuition reimbursement and one-on-one career planning. There are many paths to grow your career within NEW Health; here are some examples:
Front Desk -> Medical Assistant Apprentice -> Certified Medical Assistant -> Assistant Operations Manager -> Clinic Operations Manager
Dental Assistant Trainee -> Dental Assistant -> Assistant Operations Manager -> Care Coordination Manager
Pharmacy Assistant -> Pharmacy Technician Apprentice -> Pharmacy Technician -> 340B Specialist
Benefits with You and Your Family in Mind
- Up to three weeks of paid time off your first year plus nine paid holidays
- Free Life Flight membership for your family
- No-cost* medical, dental, and *vision insurance for employees
- Health Savings Account and Flexible Spending Account options
- 401(k) plan with matching contribution
- Continuing education, license, and tuition reimbursement opportunities
*The above list is not inclusive of all full-time employee benefits and is dependent upon eligibility criteria. *
Purpose of Job:
Improve the overall health of the communities we serve by providing technical support to ensure quality patient care and user satisfaction.
Essential Duties and Responsibilities:
- Designs, configures, and maintains physical and virtual server environments.
- Creates backup jobs and monitors backup systems. Perform validation tests on a regular basis.
- Configures and maintains cloud services such as Office 365.
- Assists with planning and execution of hardware/software upgrades and disaster recovery plans.
- Creates and maintains documentation related to server and storage infrastructure technologies.
- Serves as escalation resource for helpdesk staff to troubleshoot and resolve system issues.
- Escalates unresolved issues to vendor support.
- Participates in regular on-call schedule.
- Performs other duties as assigned.
Travel may be required.
Qualifications
Education/Experience: Associate's degree or commensurate experience in a technical field required. Bachelor's degree in a technical field preferred. Microsoft Certified Professional, VMWare VCP, or related certifications preferred. Three or more years of experience installing and troubleshooting computer hardware, software, servers, and related storage systems in an enterprise environment required. Experience with health information techn