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EASTERN WASHINGTON Program Specialist 2-Room Assignments Coord in CHENEY, Washington

Program Specialist 2-Room Assignments Coord


About Eastern Washington University:


Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU's 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington's second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor's and master's degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.


Tribal Land Acknowledgement

Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place---the knowledge that comes from the land.


Job Summary:


We are currently seeking skilled and team-oriented applicants for the following position: Program Specialist 2 - Housing & Residential Life (HRL)


Under general direction, this position oversees the assigning of individual students to their residence hall rooms using a specialized housing management program (currently Star Rez). Manages daily the room and dining plan changes and billing of all University residents using this program and the University Student Information System (Banner). Coordinates with other departments to reserve rooms for special groups during the academic year. Provides support in coordination of Housing special events. Assists walk-in customers and answers phones, as needed. This position interprets and reviews program policies/ procedures and provides information related to the program\'s activities to students, staff, program participants and/or the public. Composes written communications, establishes and maintains records related to program operations.


On top of salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees, discounted EWU sports tickets and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page:


EWU expands opportunities for personal transformation through excellence in learning.


Required Qualifications:


• Bachelor's degree earned by the start date

• Two or more years' experience involving each of the following (experience can come from one or from multiple positions, as long as you offer two years' experience in each and all of the areas listed below):


• Coordinating multiple projects involving consequential work (i.e., must be beyond entry level tasks)

• Experience which demonstrates ability to successfully handle a demanding workload with overlapping deadlines

• Demonstrated high level skills in communications, written and verbal; proven attention to detail,