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FURUNO USA Deep-Sea Field Technician (Marine Electronics) in Camas, Washington

Are you passionate about marine electronics? Do you thrive in a fast-paced, innovative environment? At Furuno USA, we're looking for talented and driven Deep Sea Field Technicians to join our growing team. If you're ready to make a real impact and contribute to providing outstanding customer support, we encourage you to apply!

We are currently hiring 2 positions.  One is located on the Gulf Coast (think Houston and surrounding area).  The other is at our corporate headquarters in Camas, Washington.

Essential Functions/Major Responsibilities:

  • Travel to customers' vessels to provide equipment repairs.
  • Participate in large Furuno/direct customer installations, including wiring termination, light-off, integration, commissioning and operator training.
  • Recommend solutions for shipboard Furuno product problems.
  • Provide technical assistance to our customers on our commercial product line via telephone and e-mail.
  • Maintain personal knowledge base on all existing and new products regarding installation, troubleshooting and repair.
  • Conduct and assist with training for dealers and employees on deep sea products in support of Furuno equipment.
  • Provide equipment testing and repair reports for in-house projects. Re-create field problems and determine resolutions.
  • Prepare detailed trip reports for outside service and training excursions to inform all related personnel about performance issues/problems on various products.

Secondary Functions:

  • Review VDR Annual Performance Tests and issue VDR Certificates of Compliance.
  • Interface Furuno equipment with products from other manufacturers, including PC software, to confirm and/or evaluate compatibility.
  • Communicate with other manufacturers to gain insight into probable causes for failures when our products are not at fault.
  • Provide input for technical documents and videos for Furunousa.com
  • Work with sales staff to help understand deep sea products and accessories.
  • Recommend working and safety guidelines for use within the service department.

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements 

  • Position requires an associate's degree or equivalent education, training and experience specializing in electronic theory/engineering.
  • Marine electronic technician experience acquired in the Navy, Coast Guard or Marines is a plus.
  • Position will require an FCC license with radar endorsement and GMDSS maintainer endorsements in order to repair radio equipment and radars. 
  • Position requires Federal TWIC (Transportation Worker Identification Card)
  • Be physically fit.  Work environment often involves carrying up to 50 pounds, climbing ladders and masts and exposure to weather.
  • Have reliable transportation to commute to/from work areas.
  • Valid driver's license with an acceptable driving record
  • Valid passport
  • Candidates must be eligible to work in the U.S.

Salary Range for Deep-Sea Field Technician: $34.14/Hour - $46.72/Hour + overtime. Annual bonus

Benefits: Employees (and their families) are covered by medical, dental, vision & prescription plans (Furuno pays 100% of monthly premium).  Employees are covered by basic life, long-term disability with optional coverage for short-term disability, voluntary life and supplemental insurance. Employees can enroll in the company's 401K plan (company match) as well as a flexible spending plan. First year employees are eligible to receive 8 hours of PTO every month. PTO accrual increases with years of service. 3.33 hours of disability

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