Job Information
Puget Sound Energy, Inc Restoration Specialist in Burlington, Washington
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE'sProject Deliveryteam is looking for qualified candidates to fill anopenRestoration Specialistposition! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process. Job Description The Restoration Specialist manages all hard surface restoration requirements resulting from PSE construction activities. The Restoration Specialist prioritizes and assigns work to Restoration Service Providers to facilitate the complete and final construction work performed by PSE and its Utility Service Providers within public and private Rights of Way. This role requires knowledge and expertise related to Street Use and Right of Way permits, traffic control plans and paving request documentation to ensure completeness and accuracy for Restoration Service Provider to complete the work to the satisfaction of the permitting authority and/or property owner. The position requires knowledge of standard utility construction methods as well as simple and complex paving designs and restoration plans. The position coordinates and resolves issues and questions between jurisdictions, Restoration Service Provider, Utility Service Providers and PSE Project Managers. Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety. Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations. Job Responsibilities Receives and processes all restoration requests; processing to include dividing requests by work type and specific restoration requirement, i.e. Right of Way, private, concrete, asphalt, striping, and landscaping restoration, etc. Ensures all necessary, relevant and accurate documentation accompanies restoration requests, including active permit, appropriate traffic control plan, and all necessary paving ticket information Maintains and monitors a list of jobs on a "hold" status, resolves hold issues, and schedules restoration accordingly Documents restoration service provider invoices, complete PAV tasks, and release Job Close Notifications (JCN) in SAP. Notifies permit representative for final permit closure upon final PAV task completion. Maintains database and researches schedule dates and provide timely response to customers, Production Specialists, Project Managers, and jurisdiction inspectors. Searches database for specific tickets, duplicates by address, ticket number, job number (querying by request of multiple departments, etc.). Completes SAP entry of all saw cuts / requests on hold / cancelled tickets / tickets (to ensure visibility of PAV task status in SAP, completed in both PAV task as well as long text notes). Re-opens Closed Status SAP jobs needing surface restoration. Searches and provides status for 811 locate tickets. Maintains GIS system management database for address and location / map books when queried for locations. Responds to damage claims to ensure prompt processing of requests to meet restoration per PSE/Restoration Service Provider Metrics. Interacts with Restoration Service Provider and PSE C&SP PM's to resolve issues requiring approvals, corrections and additional tickets. Completes quarterly inventory of documentation for date range/ spread sheet/ contact with restoration service provider. Backs up and able to retrieve documentation for reference. Resolves missing data with service provider's foreman to ensure correct documentation. Supports emergency response work as requ