Washington Federal Customer Service Supervisor in Burlington, Washington

##Job Description

We are seeking a fun and friendly individual who thrives on providing excellent customer service and has the desire to assist in leading a winning team. The position of Customer Service Supervisor (CSS) is responsible for providing courteous and efficient service by assisting in branch business including; deposit operations, staff training/mentoring, scheduling, compliance, and leading the staff to uphold Washington Federal's sales and service culture.


  • The position requires previous experience in a financial services environment and 1-3 years of previous customer service experience.
  • The ideal candidate must have the ability to provide a high-level of accuracy with excellent attention to detail, and excellent writing, verbal, and communications skills.
  • Additionally, the applicant must have strong keyboard skills (speed and accuracy), strong computer application/navigation skills, and the ability to effectively use a variety of information resources (e.g., wiki, knowledge or content management).
  • Bi-lingual (Spanish/English) desired.



Weekly Hours: 40