Job Information
Bellair Airporter Shuttle Customer Service Representative in Burlington, Washington
Bellair Charters/Airporter Shuttle is a fast-paced, growing company who is seeking career minded individuals to join our team of professionals. We hire hungry, hardworking people who are positive problem solvers, compassionate customer service representatives, eager to work and team players. We provide on-the-job training and many opportunities for advancement.
The schedule for 30+ hours a week, 10 hour days with early mornings, nights and weekend shifts needed.
JOB FUNCTIONS
- Schedule and book reservations by telephone for Bellair Charters/ Airporter Shuttle, Grape Line, Gold Line.
- Respond to customer emails
- Greeting customers who walk into the office
- Work as part of a team to grow and improve the business
- Assist with checking customers into buses and directing customers to the correct locations
- Assist with office janitorial/maintanence services
REQUIREMENTS
- Strong customer service skills
- Attention to details
- Professional attitude and attire at all times
- Excellent written and verbal communications
- Ability to handle information confidentially
- Experience with Excel and Microsoft Word is preferred
- Ability to multi-task in a fast-paced environment
- Clear verbal communication
- Ability to go up & down stairs multiple times a day
- Ability to preform janitorial duties throughout the day, in winter possibly shovel snow
- Willing to work nights & weekends
- Work 10 hour shifts
COMPENSATION:
- $19.75 to $21.00
- Training Wage $19.00
- Raises are based on skills acquired and demonstrated rather than hours worked, or seniority so get paid more the more you apply yourself.
- With the potential for raises and bonuses for good work as well as the ability to move up in the company and increases one's wages.
The company contributes 75% of all healthcare benefits after a 60-day probationary period for full-time employees who average 30 hours.
- Health Insurance
- Dental Insurance
- Sick Pay
- Paid Time Off
- Select Paid Holidays
- Shuttle Tickets for Friends and Family
WORK ENVIRONMENT
Bellair is a bustling company who frequently has multiple things going on at one time. Being able to focus on one's tasks in the midst of distractions, handle stress well, and work together as a team to problem solve and provide excellent customer service is a must.
SCHEDULE and LOCATION
- Full time (30+ hours a week)
- The Burlington office is open seven days a week from 5:30 AM until 10 PM.
- Bellair Charters / Airporter Shuttle Burlington Office - 844 S. Alder St., Burlington, WA
Employee Equal Opportunity Commission Statement:
Bellair Charters / Airporter Shuttle is an equal opportunity employer. Under anti-discrimination law, this policy's purpose is to effectuate these principles and mandates. Bellair Charters / Airporter Shuttle prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.