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Virginia Mason Franciscan Health Medication Program Assistant in Burien, Washington

Medication Program Assistant

St Anne HospitalBurien, Washington

Requisition ID 2022-249715 Employment Type Full Time Department Oncology Clinic Hours/Pay Period 80 Shift Day Weekly Schedule 8:30am - 5:00pm Remote No Category Administrative and Clerical


Mon - Fri Only / Weekends & Holidays Off

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.

As a part of our organization, we currently offer the following benefits:

  • Competitive starting wages (DOE) and training to grow within the company

  • Paid Time Off (PTO)

  • Sign on Bonus for experienced ICU RN External Candidates

  • Health/Dental/Vision Insurance

  • Flexible health spending accounts (FSA)

  • Matching 401(k) and 457(b) Retirement Programs

  • Tuition Assistance for career growth and development

  • Care@Work premium account for additional support with children, pets, dependent adults, and household needs

  • Employee Assistance Program (EAP) for you and your family

  • Voluntary Protection: Group Accident, Critical Illness, and Identify Theft

  • Adoption Assistance

  • Wellness Program


Job Summary

  • This job is responsible for performing a variety of administrative support duties associated with identifying programs that provide free medications for cancer patients and for supporting patients in receiving the benefit of such programs in accordance with established internal guidelines and procedures.

  • Work includes 1) meeting with patients to assess their needs and available programs; 2) initiating applications for patient and physician completion/signature; 3) gathering/validating insurance information and obtaining pre-authorization for services, and 4) performing related administrative support duties.

  • Work requires knowledge of insurance authorization/billing requirements and privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake process.

  • An incumbent follows proper channels of communication in handling daily and routine problems and recognizing issues that need referral to management.

  • Work requires strong customer service skills, familiarity with department specific computer systems and diligence in researching the availability of programs to support patients in obtaining cost-effective medications and other forms of financial assistance.

  • Work is accomplished by exercising effective customer relations skills in interviewing patients/family members directly, frequently in stressful situations.

  • Incumbents collaborate with the inpatient pharmacy department (pharmacists, technicians, and assistants) and nursing staff to relay information to facilitate patient care activities, as well as physician offices and retail pharmacies to collect/validate patient medication information to ensure complete accuracy.


Education/Work Experience Requirements

  • Successful completion of an accredited medical terminology course(s) or equivalent on-the-job training, and

  • two years of related work experience in patient registration, insurance verification, or related function.


  • None

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

pleaseclick here. (

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health™ participates in E-Verify.