Job Information
MBSquared dba West Sound Workforce Operations Manager in Bremerton, Washington
West Sound Workforce is partnering with a family-owned, second-generation transportation and storage company in Bremerton to find an experienced and versatile Operations Manager. With 50 years of trusted service to residential and commercial clients, this company is committed to delivering smooth, seamless customer experiences, no matter the project size.
As the Operations Manager, you will play a key leadership role, overseeing both office and warehouse operations to ensure everything runs efficiently and securely. You will be responsible for maintaining high standards in quality, safety, and performance, while driving the team to meet productivity targets and control costs. Your ability to manage daily operations while keeping an eye on long-term company objectives will be crucial to the continued success and growth of the business.
Shift Information:
- Monday-Friday 8am-5pm
What you will do as Operations Manager:
- Oversee and coordinate all traffic operations related to inbound and outbound warehouse movements, ensuring efficient service levels while minimizing costs
- Ensure compliance with FMCSA regulations and other applicable transportation rules, maintaining a focus on safety and legal adherence
- Develop, implement, and maintain warehouse policies and programs that align with cost control, service objectives, and customer needs. Recommend improvements to optimize warehouse and transportation functions
- Forecast, analyze, and manage costs, equipment availability, and service levels, providing recommendations and initiating corrective actions as needed
- Establish and monitor KPIs to drive performance in key areas such as on-time and in-full delivery, transportation efficiency, warehouse inventory management, productivity, quality, and workforce planning
- Lead and guide staff to align with strategic customer service objectives, while working closely with facility management to enhance team skills, competencies, and performance. Set clear goals to drive team success
What we are looking for:
- Bachelor's degree in Logistics, Supply Chain, Transportation, or a related business field from an accredited institution; or a combination of relevant education and 5+ years of direct experience in a similar industry
- Strong working knowledge of transportation and warehouse regulations required and familiarity with household goods shipping operations is highly preferred
- Proficiency with MS Office Suite (Excel, Word, Outlook, etc.) and familiarity with transportation and warehousing software (WMS)
- Proven track record in managing resources, systems, and personnel to meet organizational goals
- Expertise in sourcing, negotiating, and building vendor strategies through KPIs, audits, and flawless execution
Benefits Offered:
- 401k
- Medical
- Dental
- Vacation
- Holiday pay