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Philips Ultrasound S&SD Performance Manager in Bothell, Washington

Your challenge

As a Service Performance Manager, you will play a crucial role in ensuring the smooth functioning of various operational processes across different departments within the organization. This role will consist of 4 primary objectives: (1) Performance Management of the Service Supply Chain P&L, (2) Inventory Performance Management, (3) Fulfillment Performance Management and (4) Strategic Projects. The role working with the Service Team, Repair Organization, Parts Organization and Supply Chain to drive results, both financial and customer focused. It is a key role in Ultrasound Service as it is tasked with working across functions and teams to deliver business results. Your responsibilities will include understanding the various levers that impact the business and will also encompass a wide range of tasks. Overall, this position requires a highly organized and detail-oriented individual with strong analytical skills, effective communication abilities, and the capacity to manage multiple tasks simultaneously.

You are responsible for

  • Operational Accountability: Drive performance and results for the Ultrasound Service Supply Chain, primarily responsible to achieve EBITA results. Understand various financial and operational levers and drive performance and accountability.

  • Inventory Management: Partner with supply chain, SPS and RSS to achieve inventory results. Ensure projects are identified that support achieving targets and execute projects as needed.

  • Productivity: Drive productivity and savings through identification of repair opportunities, drive down repair costs and ensure supply chain is reducing costs

  • Fulfillment: Partner with SPS and supply chain as needed on fulfillment projects. Support where needed to achieve fulfillment targets and metric.

  • Lifecycle Management: Partner with Part Lifecycle Managers on repair strategies through the lifecycle

  • Service Operations: Support E&O management, P&L analysis, service parts pricing, and provide expertise in service processes. Support EOL/EOS projects and strategies as required.

  • Project Support: Support and potentially drive key service projects, from parts repair strategy, probe repair strategy, used parts strategy, etc. Also assist in project initiatives such as Cascades/Blueheart and EOL projects

  • Financial Management: Assist in LTB/BB strategy approvals, cost roll reviews, PPV PO approvals, and conduct ABC analysis.

  • US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

  • Company relocation benefits will not be provided for this position.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

  • Learn more about our business .

  • Discover our rich and exciting history.

  • Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips Transparency Details: The pay range for this position is $131,401-$156,220.00 annually.The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.


It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran