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Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job Title: Sr Lab and Clinical Sales Training Specialist-Hybrid

REMOTE / Specialty Diagnostics Group / ImmunoDiagnostics Division / IDD USA

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals. Join us and contribute to our singular mission – enabling our customers to make the world healthier, cleaner, and safer!

Thermo Fisher Scientific's ImmunoDiagnostics Division (IDD) develops, manufactures, and markets simple blood tests to support the clinical diagnosis and monitoring of allergy, asthma, and autoimmune diseases. With 1,900 employees worldwide, IDD is the global leader in in-vitro allergy testing and the European leader in autoimmunity diagnostics. Explore our website to learn more: www.allergyinsider.com

How will you make an impact?

As part of the IDD US Learning and Development Sales Training Team, the Sr Lab and Clinical Sales Training Specialist will participate in the development and execution of sales training strategies and tactics aligned with our Laboratory and Clinical Sales Team's job performance goals and learning requirements. Lab Sales team has several levels of sales personnel, including Strategic Account Executives, Strategic Account Managers and Business Development Executives. Clinical Sales team includes Executive Clinical Sales Specialists and Clinical Sales Specialists.

What will you do?

• Support training of all Laboratory and Clinical Sales personnel, including leadership

• Train sales force personnel in laboratory, C-Suite, health systems and clinical environments

• Deliver an outstanding new-hire onboarding experience that promotes learning and development

• Empower and build an engaging, adult learning principles-centered learning experience

• Perform regular field co-travels with sales representatives in need of new-hire and/or tenured employee upskill training support

• Design, develop and implement national and area sales training activities; potentially working with external training agencies and/or marketing and sales teams to provide the best possible trainings

• Develop effective and ongoing communications with field sales and marketing management to help understand the needs of sales representatives and to develop specific sales training objectives and strategies to meet these needs

• Learn and adopt new, relevant training technologies, which could include training content development

• Instruct sales force on enablement platforms that they use daily, specifically Showpad and Salesforce, empower them to enhance their usage of those platforms along with principles of Professional Selling Skills, Strategic Selling, SPIN, Advanced Negotiation Skills and other programs

• Assist with the logistical planning and organizing of training activities (class preparation, facilitator engagement, and set up)

• Improve new hire learning retention through collaboration with managers and mentors

• Provide follow-up and feedback to sales personnel and management team

How will you get here

• Bachelor's Degree required

• 4+ years of laboratory and clinical healthcare sales and/or sales leadership experience with shown success required

• Consistent record to influence partners without direct authority

• Experience and ability to build and maintain cross-departmental, multi-functional and collaborative relationships

• Knowledge and experience with business software applications including MS Outlook Suite (Outlook, Word, Power Point, Excel,) as well as virtual communication tools

• Approximate travel requirement: 30-40%

• Ability to travel extended periods of time throughout the year for training classes that can take place up to 1 week at a time

Knowledge, Skills & Abilities:

• Ability to understand customer dynamics and extraordinary product offerings commensurate to individual needs

• Knowledge of/exposure to laboratory and clinical markets, IDNs, and health systems

• Experience with the Diagnostics Industry, including laboratory and clinical businesses

• Prior experience with Salesforce.com or similar CRM

• Experience and/or certification in relevant professional sales training programs (Korn Ferry Suite)

• Skill in the application of software technology

• Possess detailed understanding of selling skills and demonstrate excellent presentation and facilitation skills

• Excellent oral and written communication skills

• Ability to learn new technologies

• Strong communication skills, ability to “think on your feet”, organized, detail oriented and results focused

• Possess understanding of current healthcare environment

Preferred Experience:

2 + years of experience selling in the medical diagnostic laboratory and clinical space

Coaching and mentoring new sales associates

Knowledge of sales methodologies

Technically savvy and familiar with LMS software

Project management skills

Compensation and Benefits

The salary range estimated for this position based in New York is $93,800.00–$140,675.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.