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In late January, Philips announced that Bridgefield Capital signed an agreement to acquire Philips’ Emergency Care business which includes leading brands and products like HeartStart AEDs, Intrepid and DFM100 monitor defibrillators, Tempus monitor and Tempus ALS systems, and Corsium and ECI informatics solutions. We expect the transaction to close at the end of 2025. With Bridgefield’s support and building on our 40+ year legacy of growth and innovation in emergency medical technology, the Emergency Care business will continue passionately pursuing our mission of saving lives, lowering the cost of healthcare, and advancing the science of resuscitation while serving the public access AED, EMS, military, and hospital market segments.

In this Director-Global Quality Programs role and as part of an agile company that has the dedicated resources needed to achieve its strategic goals, you’ll have every opportunity to grow both personally and professionally and potentially make an even bigger impact on the acute care space – as well as on the consumers, patients and healthcare workers who depend on these innovative life-saving solutions.

The Director-Global Quality Programs is responsible for strategic direction and leadership of quality operations/assurance activities, with a focus on strategic planning, executing business transformation, establishing supply chain quality assurance practices, overseeing solutions and service quality assurance.

Your role:

• Leads and directs all aspects of Global quality operations/assurance program activities, including Emergency Care business separation/divestiture quality transformation, including strategy design/development, execution oversight, independent assessment, and compliance by design initiatives, compliance management, and capability building, to ensure adherence to quality standards and continuous improvement across the organization.

• Will contribute to strategic planning involving mission, vision, and policies to ensure alignment and effectiveness in organizational decision-making and adaptability.

• Supports supplier/3rd party qualification, audits, and assessment process, supports external/internal audits, aids in regulatory compliance gap closure, operational quality metrics, agreements, and records, and participates in operational quality-related communication and feedback.

• Develops and executes requirements, conditions, and enablers within the Emergency Care business and ensures that all products released adhere to pertinent safety and environmental regulations, guaranteeing compliance and upholding standards.

• Leads planning, staffing, budgeting, expense management prioritization, and drive proposals and implementations of methodological changes to ensure organizational efficiency and effectiveness.

• Establishes a supply chain quality assurance practice at the delivery model level, oversees and ensures the performance of teamwork within the defined scope per delivery model, and maintains responsibility for regulatory compliance of Emergency Care sites within their jurisdiction.

• Manages and monitors quality compliance issues and conflict resolution and leads cross-functional discussions to determine adequate resolutions that support business needs.

• Supports product recall procedures, ensures swift and efficient resolution in accordance with company policies and regulatory standards, and oversees all aspects of the recall process to maintain compliance and uphold consumer safety.

• Acts as the senior-level manager, possesses broad expertise and unique knowledge, shapes company objectives and principles, contributes creatively and effectively towards goal attainment, and is recognized as an expert both within the company and the industry.

You're the right fit if:

• You’ve acquired a minimum of 10 years’ experience in Quality Operations/Supply Chain Assurance within FDA regulated (ISO 13485) medical device environments. Product experience with AED’s/Defibrillators or other Class III Devices containing medical electrical equipment/software highly desired.

• You have proven experience leading global Quality Operations/Supply Chain Assurance programs and transformational initiatives, with experience in Business/Organizational separations/divestitures highly preferred.

• You’ve acquired extensive experience and knowledge of global medical device regulations, guidance, and applicable standards including ISO 14971, ISO 13485, 21CFR 820, EU MDR.

• You have a proven track record of working/communicating effectively with Global cross-functional teams and with internal/external stakeholders (e.g. Notified Bodies, FDA, Competent Authorities).

• You have a Minimum of a Bachelor’s Degree (Required) in a Quality discipline, Supply Chain Management, Engineering, Clinical/Life Science or similar disciplines. Master’s Degree desired. ASQ Certifications desired.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position .

How we work together:

We believe that we are better together than a part. For our Office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an Office role.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Philips Transparency Details:

• The pay range for this position in Bothell, WA is $172,000 to $275,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

• Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Bothell, WA.

• May require travel up to 40%.

#LI-PH1

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

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