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Belcan Corp Overnight Service Manager in Bonney Lake, Washington

Details: Job Title: Overnight Service Manager Pay Rate: $70k annually Location: Auburn, WA Area Code: 253 ZIP Code: 98001 Start Date: Right Away Keywords: #ServiceManager #AuburnJobs Shift: 10:00pm-6:30am (Mon-Fri) Benefits: * Medical with prescription, Dental, Vision from hire date * Flexible Spending Accounts (Health Care FSA and Dependent Care FSA) * 13 paid holidays annually, 10 days of vacation and 5 sick days * Annual Cash Incentive Plan (bonus) * $50,000 Life Insurance Policy from hire date * 401k with company match of 5% * Employee Assistance Program * Optional Personal Accident Insurance * Free Will Preparation * Retirement Income Account * EY Financial Planning Program * Education (tuition) Reimbursement Job Description: Effectively and safely managing all aspects of the service department to drive enhancements, quality, and overall cost effectiveness. Be responsible for identifying opportunities for improvements to current processes as well as opportunities for organic or new customer growth. Also foster positive relationships with customers, both internal and external, as well as vendors. Responsibilities: * Ensure service team has proper training to safely perform all aspects of their job * Ensure Job Hazard Analysis (JHA) forms have been completed for all scheduled work. * Develop a culture of accountability, ensure expectations are clearly understood and training is provided as needed. * Manage all aspects of personnel management, including hiring, training, development, performance assessments, coaching and counseling. * Maintain proper equipment, ensuring maintenance schedules are adhered to. * Effectively schedule service work and monitor performance to expectations. * Accurately allocate service costs using the business system's service management module. * Effectively manage inventory and indirect materials usage * Complete site surveys to accurately prepare bid recommendations as well as JHAs. * Manage filtration usage and monitor filtration performance at service customer sites * Direct efficient completion of service work at customer sites and cell washing facility. * Maintain high level of customer satisfaction with both internal and external customers * Respond to all requests for information in a timely manner * Complete accurate forecasting and budgeting of sales and usage for service customers * Monitor System Cleanliness and provide metrics as required by the customer * Manage Booth Balance process if applicable * Maintain vehicle service schedule as needed * Identify sources of defects and apply filtration solutions * Recommend equipment items to customers, such as Reverse Osmosis * Identify opportunities to sell deeper into current customers. * Identify opportunities for new business * Train employees and customers on processes and total filtration methodologies * Protect and grow the value of our business at assigned accounts * Must regularly lift, move, push, pull and carry up to 50 pounds Education and Experience: * 5+ years" service or business management experience required * Previous experience with demonstrated mechanical aptitude required * 4- year college degree preferred. * High School diploma / GED. * Filtration or industrial experience preferred Skills and Knowledge: * Excellent oral and written communication skills utilizing the English language * Good attention to detail with solid follow-up skills * Professional appearance and behavior * Solid organizational skills with the ability to prioritize effectively * Proficiency with Microsoft Office, including Outlook, Word, Excel and PowerPoint * Ability to work effectively under pressure and manage multiple assignments simultaneously * Demonstrated sense of urgency with the ability to meet appropriate deadlines * Accurate and r

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