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PeaceHealth Patient Access Representative - Pediatrics in Bellingham, Washington

Description

PeaceHealth is seeking a Patient Access Representative - Pediatrics for a Full Time, 1.00 FTE, Day position. Hourly compensation starts at $16.13, more depending on experience.

Must be fully vaccinated for COVID-19 including 2 doses of a 2-dose series or 1 dose of a 1-dose series plus 14 days beyond the final dose prior to start date.

SIGN ON BONUS ELIGIBLE - $1000.00

JOB SUMMARY

Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.

ESSENTIAL FUNCTIONS

  • Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.

  • Collects patient balances, co-payment, co-insurance, or other payment types.

  • Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.

  • Responds to customer’s inquiries.

  • Assists with departmental coverage as needed.

  • Manages daily appointment schedules which may include reminder calls and calling all referrals.

  • May transport patients utilizing escort or wheeled transport equipment.

  • Performs other duties as assigned.

QUALIFICATIONS

EDUCATION:

  • High School diploma or equivalent preferred.

EXPERIENCE/TRAINING:

  • One year of medical office or related customer service experience required.

  • Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding preferred.

  • Knowledge of insurance process and regulations preferred.

PHMG and Outpatient Clinics:

  • Strong background in customer service may be considered in lieu of medical office or related experience.

OTHER SKILLS:

  • Experience with Microsoft Office applications, including Word, Excel and Outlook preferred.

  • Must be able to manage conflict effectively and professionally.

  • Excellent time management skills, with an emphasis on meeting time sensitive deadlines.

  • Good customer service skills and good interpersonal skills.

PHMG PHYSICAL/COGNITIVE REQUIREMENTS

  • Work requires normal amounts of physical effort up to 33% of the time

  • Ability to lift objects weighing 50 lbs. or less.

  • Work is performed under normal working conditions with adequate lighting and ventilation.

  • Duties require the ability to concentrate and pay close attention to detail (more than 65% of work time)

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) .

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

REQNUMBER: 16464

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