Work in Washington Veterans Jobs

Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Job Overview As a Virtual Retail Mobile Expert you are a wireless sales and communications solutions expert. You don't just make a sale, you make a connection that enhances the lives of your customers. You will assist our inbound calling customers in moving forward with the right device at the right price by presenting a personalized solution. We are obsessed with delivering amazing customer experiences. That's why we need you. You will be an expert consultant, with a mastery of analyzing customers' needs. You identify and customize the whole package of wireless/voice/data products and services. You will be an expert in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. You will be part of a team that values an awesome sale done right by nice and helpful consultants. This position has a base compensation plan as well as a generous attainable bonus plan. Mobile Experts Do It the Right Way, meeting performance targets including sales, customer experience, and quality of sale metrics. Job Responsibilities: Selling and serving to our customers, while providing a best in class customer experience and building loyalty Consistently training on T-Mobile experiences, new skills and processes, knowledge of systems, new products and reference resources Sales Skills In New Customer Acquisition, Including Results-Oriented Drive And Confidence For Success Consistently uses digital tools in interactions and on-boarding Education: High School Diploma/GED (Required) Work Experience: 12 months of customer service and/or sales experience, retail environment preferred (Required) Knowledge, Skills and Abilities: Customer Acquisition Sales skills in new customer acquisition, including competitive drive and confidence for success (Required) Troubleshooting 12 months multi-tasking and navigating between Windows systems. Troubleshooting and working knowledge of IoT. Computer hardware proficiency. (Required) Customer Satisfaction Provide superior customer service, building loyalty and customer satisfaction (Required) Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Washington Pay : $18.00 The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is wor