Job Information
T-Mobile USA, Inc Technology Solutions Manager, Senior in Bellevue, Washington
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Sr Technology Solutions Manager plays a critical role on med to high complex initiatives, leading scoping discussions, tech feasibility determination, technical visioning and setting the overall technical delivery strategy. The Sr. Technical Product and Solution Manager is responsible for leading a team in the development, management and release of integrated product and services roadmaps. This role focuses on optimizing our release processes, partnering with key engineering and technical partners to ensure stable deployments, risk identification and risk mitigation to support the go to market plan, performance, driving revenue growth, and achieving profitability objectives. The Sr Technology Solutions Manager partners with the business to drive prioritization and solution delivery approach within business processes, and across technology groups to ensure design and delivery of a complete and concise solution that addresses the business need. Job Responsibilities: Strategy: Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative. Prepares high level solution design presentations for business and org leadership review. Serves as a SME of existing functionality for a channel. Project Management: Manages inception activities, including breakdown of business requirements and technical scope definition. Release Management: Overseeing the entire release lifecycle, including validation, requirements specification, feature and release prioritization, and risk identification. Technical Rigor and Discipline: Ensuring rigorous application of technical knowledge to manage products and services through their release lifecycle, maintaining high standards of quality and performance. Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning. Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of med to highly complex initiative. Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management. Supports issue triage on escalation resolution for technical solution issues. Owns solution decomposition and negotiation of support feasibility for cross domain initiatives and solutions. Accountable for technical solution delivery on initiatives, including scope negotiation, solution alignment and timeline management. Relationship and People Management: Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of T-Mobile's Web and Engineering releases. Leads the release delivery of large and complex technology solutions by providing leadership in analysis, design, and project and product management Performs day-to-day management of business stakeholder relationships on large and complex cross domain initiatives. Provides leadership in evolving the domain's core system solutions design and orchestrates solutions across domain teams. Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way. Partners across multiple IT teams, and Business to ensure clarity on assessment impacts in alignment with scope of project or initiative. Identifies improvements, makes critical decisions