Salesforce.com, Inc Technical Program Management - Security in Bellevue, Washington
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Products and Technology
Trust is the #1 things we value at Salesforce. It’s not just words or a slogan: it’s part of the beating heart of the company that everyone contributes to every day. We define trust as security, availability, and performance. Delivering new capabilities is one thing, but we must do so while protecting and earning our customer's trust. As a Technical Program Manager at Salesforce security in the security integration team you will work on different special projects including large scale umbrella projects to drive anything from security standard methodologies to new innovative technologies or processes including working with keys collaborators and partner teams to integrate with their security roadmap and work you're doing. You will need to update and maintain structure, requirements and roadmaps with changing needs. And the only constant at Salesforce is change! You must be comfortable with ambiguity and can continue to rally a team behind a vision, even if it’s not clearly defined. You will also need to develop strong relationships with our internal security teams as well as our cloud engineering organizations by partnering with the cloud-dedicated Business Information Security Officer (BISO) to consolidate all of these needs from both short and long term planning. At the tactical level, we are looking for a highly organized, succinct and direct communicator to keep all parties informed of status, decisions, blockers and wins on a weekly basis. This requires you to have a history of managing conflicts with your strong emotional intelligence, and fearlessness in taking a hit if it means protecting your broader team. You can collaborate with your immediate team to create a joint vision of defining the internal customer experience and what success looks like. You will partner together to establish the current state of customer satisfaction and increased security posture and company trust, identify critical opportunities for high-impact improvements, create insight into lagging, leading, and coincident indicators to help guide the program to successful outcomes.
Work on different large-scale and complex projects targeted towards our various business units as well as our internal and external security services and processes.
Deliver hands on work as an individual contributor; results may be in the form of project plans, short presentation decks, or highly-organized documents that anticipate customer needs and answer them in a story-telling fashion.
Responsible for building strong relationships with the various collaborators and executives to communicate and drive the program roadmap.
Develop strong relationships with our security and product teams as well as our cloud organizations to determine current situation together with existing and new roadmaps our clouds and security products needs to deliver to continue to improve their security overall posture.
Partnering with the various cloud-dedicated Business Information Security Officers (BISO) to consolidate all of the clouds needs together with the BISOs and overall security prioritization.
Provide weekly program updates to leadership and partners company wide that highlight actions required, decisions, blockers and wins.
Establish baseline metrics and KPI’s for effective program tracking
Balance your workload to deliver the highest priority items while setting expectations proactively with your team members of what won’t get done.
Translate business objectives into execution strategy (tactical and strategic), drive the strategy through strong collaboration and agile leadership.
Work with multiple delivery teams to take ownership and accountability of some technical project planning and delivery for security and infrastructure build out programs.
Ensure data is collected to appropriately inform decision making for mitigating risks and resolving issues.
Apply internal tools and agile approach to create a collaborative environment that fosters autonomy, transparency, mastery, innovation and continuous improvement.
Support driving a continuous focus on developing software based solutions or using automation to replace repeatable, operational tasks.
Anticipate and aggressively remove obstacles that slow down or prevent programs from delivering on program objectives..
Seek to continuously grow by proactively seeking and embracing constructive feedback
Provide feedback to colleagues to encourage an open and collaborative culture.
3+ years experience managing large highly complex programs/projects using Agile/Scrum, Kanban
Prior experience managing programs within private or public clouds (AWS, Azure, GCP, Alibaba)
Experience working in complex and regulated data access solutions
Familiarity with compliance and security standards, policies, and risk management
Experience in driving key information security, compliance and other regulatory requirements internally and externally to the organization.
Outstanding organizational, diligent, communication, and interpersonal skills
Able to work well in a multi-functional, geographically distributed environment
Excellent at setting expectations with teams, through providing meeting agendas, follow-up items, and check-in meetings
Ability to be productive in a fast-paced environment with minimal direction
Strong quantitative and analytical skills, demonstrable ability to track and implement security projects;
Bachelor's Degree or equivalent work experience required, preferred Masters in engineering, computer science or a related technical field
Caring and respectful personality, always putting the needs of people first over the delivery of the project
Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a multi-functional, matrix management environment.
Excellent analytical and problem solving skills
Ability to establish credibility and rapport with senior leaders and technical and non-technical team members alike.
Ability to collaborate with multiple technical functions in the areas of infrastructure, technical operations, and software engineering.
Experience as a Program Manager and/or Product management is mandatory.
Experience framing, establishing and implementing large-scale (enterprise-level) change initiatives.
A service oriented minded person who “Thinks Customer”
Experience working with Agile teams
Datacenter operations experience
Experience in vendor management
Ability to quickly learn Salesforce application to build tools and reports or strong interest in technology and ability to develop application/tool to automate processes
Understanding of Security Development Lifecycle
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
- Salesforce.com, Inc Jobs