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T-Mobile USA, Inc Sr Technology Solutions Manager REQ264011 in Bellevue, Washington

Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Be unstoppable with us! At T-Mobile, we're synonymous with innovation-and you could be part of the team that disrupted an entire industry! We've reinvented customer service and brought real 5G to the nation. Our work is as exciting as it is rewarding, so consider this career opportunity as your invitation to grow with us, make big things happen with us, and above all, #BEYOU with us. Together, we won't stop! As a Senior Technology Solutions Manager on the Product Management team, you'll play a pivotal role in shaping the future of technology in wireless and beyond. You'll be instrumental in driving consistent multi-functional communications, setting norms for key conversations, and leading all aspects of major projects within the team. Your expertise will guide the team in supporting ongoing projects, tools, and customer communications, ensuring that our technical projects stay on track. You'll be surrounded by like-minded individuals who share a deep passion for doing things differently with new technologies to enhance our customers' connected lives. Join us and be a part of the Un-carrier movement, steering the future of products at T-Mobile and helping to meet the needs of our customers' connected lives. Your ability to think fast, handle complex projects, and maintain strong relationships will be key to delivering amazing products and customer experiences. Let's make big things happen together! **This role is located in Bellevue, WA and requires three days a week in office collaboration Job Responsibilities: Strategy Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative. Prepares high level solution design presentations for business and org leadership review. Serves as a SME of existing functionality for a channel. Project Management Leads inception activities, including breakdown of business requirements and technical scope definition. Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning. Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of med to highly complex initiative. Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management. Supports issue triage on customer concern resolution for technical solution issues. Owns solution decomposition and negotiation of support feasibility for cross domain initiatives and solutions. Accountable for technical solution delivery on initiatives, including scope negotiation, solution alignment and timeline management. Relationship and People Management Performs day-to-day management of customer relationships on large and complex cross domain initiatives. Provides leadership in evolving the domain's core system solutions design and orchestrates solutions across domain teams. Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way. Partners across multiple IT teams, and Business to ensure clarity on assessment impacts in alignment with scope of project or initiative. Identifies improvements, makes critical decisions and works with domain authorities throughout the organization to implement solutions. Multi

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