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Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Job Overview The Sr Program Manager CDN & WAF, Technical is responsible for the successful execution and delivery of major initiatives related to our website content delivery network, related infrastructure and workloads. You'll be a key player in optimizing performance, reducing latency, and ensuring a seamless user experience for millions of customers by focusing on improving profitability, reducing costs, streamling operations, or improving services to the business or customers. This position provides senior level of support to the business by describing the business' current state, defining the business' ideal future state, recommending initiatives to achieve this ideal future state, supervising the progress of related initiatives, and evaluating how successful these initiatives are at achieving their expected goals within the program. The Sr Program Manager, Technical collaborates and coordinates effectively with departmental and cross-functional teams (including product, engineering and network development teams) to solve problems and implement new solutions. This position leads the end to end development and implementation process of products, systems and/or services. Job Responsibilities: Develops program roadmaps, initiative project plans and schedules, and provides budget oversight for the business group on the program(s). Monitors actual program progress compared to baseline, and reports progress against critical metrics. Documents, obtains approvals, and tracks all changes in program and project tools/systems. Produces detailed reports and communicates program status to respective partners, program sponsor and executives. Hosts management and program team meetings, as the need arises, keeping the program team advised and progressing including program reviews with stakeholders as necessary to perform ongoing assessments on the progress of program(s). Facilitates the creation of the program charter (mission statement, important metrics, key partners/collaborator teams, program roadmap/key initiatives). Ensures availability and distribution to all program team members and leadership. Adjusts program charter, as needed. Develops and implements process controls ensuring department compliance with corporate and regulatory standards, including budgets, compliance, contract assistance, and day-to-day management of the department business processes and quality standards. Handles contracts and vendors. Acts as a liaison between management and vendor/partners on contract development, execution and vendor management. Builds and manages program teams supplying statistical and status reporting on completed programs to stakeholders (internal and external). Works with other program managers, project managers, and management to identify and address interdependencies and resource constraints with other programs or projects along with risks and issues to the program. Ensures timely activity, integration and efficiency of technical support and coordinates efficient use of resources to meet requirements with clear identification of task completion. Develops program solutions to minimize the impact of risks and issues and ensure alignment to time, cost and scope. Delegates program responsibilities and tasks, and interfaces, directs, motivates and runs program work and resources. Questions ambiguous responsibilities and manages problem areas to an early resolution or escalation of any unresolved issues. Plays a support role with deve