Job Information
T-Mobile USA, Inc Sr Sales Operations Analysis Manager in Bellevue, Washington
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Sr Sales Operations Analysis Manager leads initiatives to establish a predictable rhythm of business that drive sales behaviors to grow the funnel and overachieve quarterly sale targets. As an integral member of the T-Mobile for Business (TFB) Sales Operations Team, they serve as a trusted advisor to leverage data to drive insights, provide strategic recommendations, and guide the charge on sales execution. They play a high-impact role and work collaboratively with segment Sales VP & Director teams. They combine business acumen, operational rigor and curiosity to revolutionize how people, processes, and technology interact to support our B2B sales team at T-Mobile for Business. Job Responsibilities: Establishes a predictable rhythm of business that drives sales behaviors to overachieve sales targets over multiple quarters. Drives forecast management and excellence to ensure sustained, predictable revenue growth across all channels. Coaches sales teams leading to healthy pipeline coverage and forecast behaviors to ensure accuracy and accountability to achieving commits. Prepares data driven analysis to support senior sale management decision making, driving clarity and insight into the health of the business and actions required to improve including sales pipeline coverage, activity management, sales productivity, sales participation, sales velocity, and forecast reliability. Maintains policies and procedures supporting forecasting, opportunity lifecycle management and account planning. Serves as the voice of Sales, identifying field successes and challenges and partnering cross-functionally to determine solution, approach and tactics, (i.e., operational best practices on processes, services, tools, and procedures). Provides communication and drive focus on sales strategies and tactics, including key channel and companywide initiatives. Reinforces use of sales tools to optimize sales efficiency. Education:Bachelor's Degree Or equivalent of 8+ years of work in a similar capacity (Required) Work Experience:7-10 years Experience with forecasting and data analysis, including the interpretation and synthesis of data and experience providing insights and recommendations to improve performance (Required) 7-10 years Experience in sales operations (Required) 4-7 years Program or project management experience involving leading and implementing large-scale change management programs with cross-functional teams. (Required) 2-4 years Experience with Salesforce or similar CRM technology (Required) Knowledge, Skills and Abilities:Program Management Demonstrated experience leading cross functional programs, influence and lead without direct management authority; in or with Sales / Sales Operations teams. (Required) Presentations Excellent presentation and communication skills (Required) MS office Proficient in MS Office -with intermediate experience in Excel, Word, and Power Point (Required) Project Management Ability to work in diverse, fast paced environment and juggle multiple projects or initiatives simultaneously. Experience in Project Management desired. Naturally curious, never afraid to ask questions and push the status quo. (Required) Big Data Analytics Advanced experience in Excel or Power BI. (Preferred) Sales Support Tools Experience with sales technologies that support the customer journey (i.e., Outreach, Zoominfo, Linked-In Navigator). (Preferred) Telecommunications (Preferred) Licenses and Certi