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Description

Looking for your next challenge? North America Sort Centers (NASC) are experiencing explosive growth and looking for a skilled, highly motivated and experienced Program Manager with leadership experience and a strong delivery record to join the NASC Mid-Term Planning Team (US and Canada). The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services (ATS) group, linking Fulfillment Centers to the Last Mile. The experience of our customers is dependent on our ability to efficiently execute new programs and manage volume flow through the middle-mile network.

Program Managers will interact with all facets of the NASC Network driving innovation, consistency, increased control, uniformity, and the development of a more efficient centralized network planning process working with SC Operations and core Transportation teams in North America.

Responsibilities include (but are not limited to):

• Supports Volume Availability (VA) Planning Functions for NASC including Peak and Prime-Week

• Leads major network changes from design till implementation: Peak, Prime Week, Regional and Continental optimizations, integrating specific network programs as needed.

• Designs all network elements for NASC for all major network transformations: Connectivity, critical pull times, and hourly volume availability profiles.

• Foster communication channels and collaboration with Transportation Configuration teams, SC Operations and all relevant Transportation stake-holders for network changes

• Assists in developing and maintaining Network Design related business continuity plans

A day in the life

About the hiring group

Job responsibilities

Key job responsibilities

• Lead strategic initiatives related to network capacity within Amazon's various business units.

• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.

• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.

• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.

• Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.

• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.

• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.

• Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.

• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.

• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.

Basic Qualifications

• 5+ years of program or project management experience

• 5+ years of supply chain experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

• Technical aptitude and familiarity with complex systems

• Strong analytical skills and ability to work with large, complex datasets

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.