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T-Mobile USA, Inc Sr. Product Manager, Technical in Bellevue, Washington

Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! We are seeking a transformative Sr. Product Manager, Technical to join our Subscriber Protection Team! This key role requires a product leader who can envision innovative solutions that safeguard our customers' digital lives and possesses the technical expertise to bring these visions to fruition. As a key member of the team, you will drive the development and execution of strategies that protect T-Mobile subscribers, ensuring their online safety and privacy. In this role, you will bridge the gap between business goals and technical capabilities, working closely with cross-functional teams to design and implement robust security measures. Your deep understanding of both product management and technical domains will enable you to own the creation of advanced security features that align with T-Mobile's commitment to customer protection. Your knowledge of communication networks, APIs, and the mobile ecosystem will help shape technical design and commercial strategy for security products. You will collaborate with engineers, designers, external partners, and customers to deliver ground breaking solutions that enhance our product offerings and meet the evolving needs of our customers. As the Sr. Product Manager, Technical, you will play a critical role in shaping the future of digital consumer security at T-Mobile. Your leadership and technical savvy will be instrumental in developing and driving a product roadmap, creating organizational alignment that prioritizes the safety and security of our subscribers. Join us in our mission to protect the digital lives of millions and ensure that T-Mobile remains at the forefront of innovation in the telecommunications industry. This role is located in Bellevue, WA and offers three days a week in office collaboration! Job Responsibilities: Owns product end to end for sophisticated or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining and communicating product vision and strategy including technical vision and capabilities. Designs and drives end user product research. Partners with business, internal/external team members and Leadership to understand current customer experience, identifies areas of opportunity Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify significant insights from data. Demonstrates rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment. Conducts cost-benefit / ROI / NPV analysis, to support decision making. Works with partners and follows enterprise process to secure and maintain product funding. Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process. Communicates, influences, and sells ideas at SLT level and below. This includes regularly delivering product presentations. Drives specific ad hoc analysis and presents information to executive level management on request. Influences product technical improvements to enhance customer experience. Works with external third parties to assess partnerships and licensing opportunities. Uses customer insights for pr

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